unlimitedsounds wrote:so how do we fix?
Whenever you install a new version, Waze downloads a new voice file for TTS. A while back, there was an issue that if you switched from Wifi to 3G/4G while this file was downloading, it would get corrupted. This is pretty easy to happen, because it would do this download the first time you ran Waze...often in your driveway or just outside your office, still on Wifi...then you drive away while the file is still downloading, and lose the Wifi connection, and now you have a corrupted file.
Try uninstalling Waze and then re-installing. That might take care of it.
Beware that you're going to have to redo all your settings when you reinstall.