iOS v3.7 Official Feedback Thread

These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.

Moderators: Unholy, bextein

Re: iOS v3.7 Official Feedback Thread

Postby AlanOfTheBerg » Wed Jun 19, 2013 6:58 pm

jmp316 wrote:The app is crashing quite a bit for me lately, usually when pop-up notification comes up. Any fix in the works?

Beta for 3.7.1 has been out for two weeks. I just asked what was going on with the next release this morning.
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 23613
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 1126 times
Been thanked: 4791 times

Re: iOS v3.7 Official Feedback Thread

Postby jmp316 » Wed Jun 19, 2013 6:56 pm

I apologize in advance if this has been stated earlier in the thread because I haven't read every post...

The app is crashing quite a bit for me lately, usually when pop-up notification comes up. Any fix in the works?
jmp316
 
Posts: 183
Joined: Wed Mar 23, 2011 4:22 am
Location: Kendall County, IL
Has thanked: 6 times
Been thanked: 8 times

Re: iOS v3.7 Official Feedback Thread

Postby WeeeZer14 » Wed Jun 19, 2013 2:25 pm

I noticed something strange on my drive from Knoxville to Nashville last night.

While navigating I noticed a road off to the side of my screen that was recently updated but it wasn't showing its new state on the map. So I did a refresh map of my area. What happened:
- Tiles along my route DISAPPEARED and were displayed blank.
- Tiles off to the side were still visible (not sure if they were updated or not)
- Zooming in and out kept a blank area along the route.
- Active navigation was terminated with no warning.
- Restarting navigation worked fine, but only had a purple line through the nothingness.
- Hazards, traffic, wazers, ads all appeared in the nothingness okay.
- I restarted the app and immediately upon app restart all the map tiles displayed in their updated state.

I was able to reproduce this later in my trip as well. 4 or 5 bars of 3G cell service each time. Day and night modes impacted as well.

So two issues?
1.) Tiles not displaying.
2.) Active navigation being terminated and/or not restarted

Or my phone is just possessed ;)
WeeeZer14
 
Posts: 3761
Joined: Sun Apr 11, 2010 3:27 pm
Location: Knoxville, TN, USA
Has thanked: 46 times
Been thanked: 316 times

Re: iOS v3.7 Official Feedback Thread

Postby spar13 » Wed Jun 19, 2013 4:12 am

AlanOfTheBerg wrote:
spar13 wrote:I've been updating gas prices for ages. Why would I be getting this?]

If you recently upgrade or reinstall the app, you may get this for a while until the app loads all your info. However, it is most likely something has gone down on the server side. This has happened before.

I did recently upgrade to ios7 so that makes sense. Thanks!
spar13
 
Posts: 2
Joined: Mon Sep 17, 2012 5:49 pm
Has thanked: 1 time
Been thanked: 0 time

Re: iOS v3.7 Official Feedback Thread

Postby omba_de » Wed Jun 19, 2013 2:49 am

spar13 wrote:I've been updating gas prices for ages. Why would I be getting this?

I get that Message every now and then. Didn't find out when that happens, or what's the reason. The next day I was able to send the gas prices as usual!
omba_de
Global Champs Localizers
Global Champs Localizers
 
Posts: 6808
Joined: Fri Feb 17, 2012 5:08 pm
Location: Austria / Germany
Has thanked: 1526 times
Been thanked: 2006 times

Re: iOS v3.7 Official Feedback Thread

Postby AlanOfTheBerg » Wed Jun 19, 2013 1:43 am

spar13 wrote:I've been updating gas prices for ages. Why would I be getting this?]

If you recently upgrade or reinstall the app, you may get this for a while until the app loads all your info. However, it is most likely something has gone down on the server side. This has happened before.
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 23613
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 1126 times
Been thanked: 4791 times

Re: iOS v3.7 Official Feedback Thread

Postby spar13 » Wed Jun 19, 2013 1:03 am

I've been updating gas prices for ages. Why would I be getting this?
[ img ]
Here is my current rank
[ img ]
spar13
 
Posts: 2
Joined: Mon Sep 17, 2012 5:49 pm
Has thanked: 1 time
Been thanked: 0 time

Re: iOS v3.7 Official Feedback Thread

Postby AlanOfTheBerg » Tue Jun 18, 2013 8:43 pm

sketch wrote:Am I crazy, or did the "Other search engines" thing at the bottom previously say the name of the selected search engine when you were flipping through them? Either way, it should

It used to say "Waze" up to I think 3.5 or 3.6.
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 23613
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 1126 times
Been thanked: 4791 times

Re: iOS v3.7 Official Feedback Thread

Postby sketch » Tue Jun 18, 2013 8:38 pm

Am I crazy, or did the "Other search engines" thing at the bottom previously say the name of the selected search engine when you were flipping through them? Either way, it should.

[ img ]
sketch
Waze Global Champs
Waze Global Champs
 
Posts: 6013
Joined: Sat Aug 08, 2009 6:13 pm
Location: New Orleans, LA
Has thanked: 1483 times
Been thanked: 2029 times

Re: iOS v3.7 Official Feedback Thread

Postby WeeeZer14 » Tue Jun 18, 2013 8:31 pm

I also wonder if the server's list of favorites (including the ones we have deleted) comes into play or if it is just isolated to the client (which means I probably have a bunch of duplicates from when I have tried to add these favorites!)
WeeeZer14
 
Posts: 3761
Joined: Sun Apr 11, 2010 3:27 pm
Location: Knoxville, TN, USA
Has thanked: 46 times
Been thanked: 316 times

PreviousNext

Return to Waze App

Who is online

Users browsing this forum: No registered users

cron