my screen goes black or dim (iOS)

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my screen goes black or dim (iOS)

Postby kitkat0203 » Mon Jul 15, 2013 2:47 pm

all of a sudden when I use waze, which by the way is daily, I get this spotlight on the screen on where I am. it hihglights my car.. and then the whole screen raudlaly just goes black .. and then it doesnt allow me to see ahead of where any traffic buildout may be.. it just gets sticks to where I am..... what is going on? I dont need spotlight on where I am... i need to see what is coming up and the screen going black.. ugh! help! :?
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Re: my screen goes black

Postby omba_de » Mon Jul 15, 2013 2:57 pm

First important information:
What are we talking about? iOS? Android?
Second:
Remain the "menu" and "report" button highlighted too?
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Re: my screen goes black

Postby kitkat0203 » Mon Jul 15, 2013 3:12 pm

On my iphone
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Re: my screen goes black

Postby omba_de » Mon Jul 15, 2013 3:49 pm

Ok. So what about the second question? ;)
Amy screenshots to provide?
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Re: my screen goes black

Postby AlanOfTheBerg » Mon Jul 15, 2013 4:40 pm

Sounds like the common issue of reports causing the screen to dim and it doesn't return. It's a known issue.
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Re: my screen goes black

Postby esanoche » Sun Jul 21, 2013 2:32 pm

I've have the same problem - The screen goes black just after a report pops up. Waze is unusable afterwards. I depend on it every day. iPhone 5, IOS 6
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Re: my screen goes black

Postby JasiuSDino » Sat Aug 31, 2013 3:12 am

That happens to me too on my IPhone. Very annoying, when will they fix it?
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Re: my screen goes black

Postby RS3Wannabe » Thu Sep 12, 2013 10:10 pm

Mine too. Would post a screen shot, but page doesn't have that option.
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Re: my screen goes black

Postby AlanOfTheBerg » Thu Sep 12, 2013 10:35 pm

DeAwnaMom wrote:Mine too. Would post a screen shot, but page doesn't have that option.

The forum definitely supports adding attachments. But there's been dozens of posts about it with screenshots, so it's not necessary.
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Re: my screen goes black

Postby captkras » Thu Nov 14, 2013 7:43 pm

I get this behavior. I submitted screen caps and logs yesterday, right after it occured, and according to support, they (the devs) are looking at it.
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