my screen goes black or dim (iOS)

by **AlanOfTheBerg** » Mon Jul 15, 2013 4:40 pm

Sounds like the common issue of reports causing the screen to dim and it doesn't return. It's a known issue.

by **omba_de** » Mon Jul 15, 2013 3:49 pm

Ok. So what about the second question?

Amy screenshots to provide?

by **kitkat0203** » Mon Jul 15, 2013 3:12 pm

On my iphone

by **omba_de** » Mon Jul 15, 2013 2:57 pm

First important information:
What are we talking about? iOS? Android?
Second:
Remain the "menu" and "report" button highlighted too?

by **SiewMeng98** » Wed Mar 11, 2015 1:20 pm

When I was using IOS 8.1.3 - the screen goes dim when the phone gets too hot. So I have to cool down the phone and do a hard reset and things get back to normal.

Now with the IOS 8.2 - everything is working well so far.

Lets keep our fingers crossed.

by **omba_de** » Wed Sep 17, 2014 3:18 am

What you're describing is something totally different compared to the original problem...
What you're talking about is a problem, of which I heard until now, is regarding the iOS 8 betas only.
Please delete waze, reboot your phone (putting home + lock button until phone restarts) and then reinstall the app from the App Store. And tell me if it's ok afterwards.

by **SiewMeng98** » Mon Aug 18, 2014 2:29 pm

After upgrading to Version 3.8.1 for iOS this seemed to have plague many users and there has not been a solution up to date except for Hard Reset. Also the phone feels hot during this period.

Some have offered a solution to uninstall and re install but the problem persists. Does anyone have a permanent or easier solution other than a Hard Reset - please share.

by **SiewMeng98** » Sun Aug 10, 2014 6:29 pm

This has happened to me a couple of times. What needs to be done is to do a hard reset of your I-Phone and after that everything would be back to normal.

by **omba_de** » Mon Dec 16, 2013 5:01 pm

Thanks Alan for that info!

by **kitkat0203** » Mon Jul 15, 2013 2:47 pm

all of a sudden when I use waze, which by the way is daily, I get this spotlight on the screen on where I am. it hihglights my car.. and then the whole screen raudlaly just goes black .. and then it doesnt allow me to see ahead of where any traffic buildout may be.. it just gets sticks to where I am..... what is going on? I dont need spotlight on where I am... i need to see what is coming up and the screen going black.. ugh! help!