Having trouble uploading images, but when you go here you can see on Street View there is "Bollinger Crossing" from the overhead signs in the intersection headed into the parking lot. That is the name of the shopping center, not the road itself.
https://www.waze.com/editor/?zoom=6&lon ... TTTFTTTTFT
Inside the parking lot there is no such street names. If we named just this segment from the street, then when inside the parking lot you would get a message to turn at "Bollinger Crossing" when no sign in the parking lot is actually labeled with that name.
That would be why you would not name the street based on the name of the mall. If the street doesn't have a name, don't name it and you don't have this problem. If the street is named, then there is nothing wrong with the instructions saying to turn onto XX Road because that is exactly what you're doing whether you are entering or exiting the parking lot.
I now see what Kent is saying and agree. It can hurt navigation to give entrance roads to large mall/shopping complexes the name of the mall and leave the rest of the parking lot roads unnamed. Internally when exiting the lot I get turn instructions that use the name of the next named segment in the route. Thus, where there are multiple exits it is more helpful to be hearing the name of road at the exit I should be working towards, rather than a mall name that does not distinguish between exits.
However, if there are actual road signs that call different roads different names at the entrances or within parking lots, I think those names should be mapped.
Right. I did not suggest using the mall name. As mentioned above your quote, only name roads that have names. Do not put in fake names, such as the name of the mall. It is really never a good idea to falsify the data. Name a street if it is named. Do not name the street if it is not named.
I disagree. If "Bollinger Crossing" is the name of the mall, and it's on a sign that looks like a street sign, the street should be named.
If you think it's confusing that it would continue to say "Bollinger Crossing", surely it would be far more confusing if it continued to say "San Ramon Valley Blvd" instead, which is what would happen otherwise.
As mentioned above, that makes exiting the mall not make any sense. If the road is named, then it makes sense to say to turn onto the road of that name than to say to turn onto some other road. If I'm going to the police station and the road leading to the parking lot is called Prison Way, the instruction should be to turn onto Prison Way and not to turn onto City Police Station. There isn't any reason why malls should be different.
As far as instances where there isn't a named road at the entrance, then the directions may pull the name of the first named segment and that's more of a matter of bad implementation than anything else. We should not fake the road names just because of that. It would be pretty easy to just have Waze not say a street name if the next segment is an unnamed parking lot road. If you're turning from one parking lot road to another parking lot road that is not named, just say "Turn Right" or "Turn Left." If turning from a parking lot road onto a named road, then include the name in the directions. The entrance to a parking lot should be a parking lot road unless it's an actual street and an actual street should have a name, so that should work in all instances when the map is set up correctly.