jm527 wrote:Followed the steps to the letter, however I have nowhere to send the files
is there an email link or something? the link given for debug mode and obtaining files http://my.nanorep.com/widget/widget.html#account=waze&kb=623233&referer=&onloadquestionid=21538352 doesn't have anything but a 'send us the files' without a link
In the app: Menu->Settings->Help->Send logs
You do need to tell Waze (via email, support message, etc) that you sent the logs, the date and time (with time zone) and explain the issue to them.