Official feedback thread - v1.3 - Schedules & Conversation

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Re: New Editor Version! Scheduled Restrictions and Conversat

Postby Haraop » Mon Nov 04, 2013 1:51 am

I'm sorry for my ignorance, but I already read all the wiki post, and I can't understand one thing yet. If I want to block a road only to Sundays from 5 AM to 1 PM (due to closed area for jogging), I just need to mark "Sunday" and the time? I don't need to place anything else?
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Re: Official feedback thread - v1.3 - Schedules & Conversati

Postby HavanaDay » Wed Nov 13, 2013 3:45 pm

I am a little confused by the etiquette you are proposing to follow. Is it not better for the UR reporter to get a comment about a UR he reported from anyone requesting more info of the UR they reported. I do this when I go outside my "managed" area. I do not consider I "own" that UR, but I do think you get more helpful and relative info the quicker a request for more info is made. If I respond to a UR for more information within the first day I usually get a response with more relative info. As the days pass from the UR date you get fewer and fewer responses or responses that aren't helpful (ie, I can't remember). Now just because my name is on there do I consider I own it. No I do not. I would hope other editors (this is where we might need to better educate new editors) would leave it open for the 7 days to wait for the response. Now also, if another sees the error, knows what the error is, and can fix the error then so be it. You are not going to "hurt" my feelings if they come along and solve the problem. I have started to let some local editors know that just because my name is on the top of the list, if they can solve it, solve it, and close it.

If Area Managers are coming along and seeing 1 comment and assuming that someone else is assuming the responsibility for the issue, are they really doing their job. if the Area Manager can solve it, then solve it. I understand the abuse that can go along with this, but, can we really solve the issue of someone wanting to close out 100 UR's for the points before the actual act. If you lock down UR's (another discussion) then aren't you in somewhat way limiting problems getting solved?

I truly believe that anyone writing a standard or well crafted request for more info as soon as possible on a UR makes for the best possible scenario to get a correct answer. As a general rule, I could care less if someone else posts a request for more info on a UR in my area. As long as they abide by the guidelines of allowing 7 days before closing for a response. If they truly know what the problem is and know they can solve it, two minutes after I post a comment for more info, then so be it.
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Re: Official feedback thread - v1.3 - Schedules & Conversati

Postby HavanaDay » Wed Nov 13, 2013 6:35 pm

AlanOfTheBerg wrote:Not just AMs: when I come upon a UR that has a comment from another editor requesting info from the reporter, and I think I know the answer, I will add a comment for the benefit of the original editor. I've done that a few times recently.

I think that is all well and good. I guess what I am asking, is if you know you have the solution do you still feel it isn't your place to fix it and close the UR before the 7 day period is over because you weren't the original requester or isn't your area managed. Some nav errors are as simple as a restricted turn, that when the original UR requester responds (ie couldn't turn left from A St to B St) anybody could fix it. But, current etiquette would require me to not close the UR until after 7 days. That was why I said in my original post that if someone with almost 100% certainty (ie someone I trust) can solve it, I would have no problem with them closing a UR I made a original request.

Not that you get points for comments, but I see no downside from some newbie editor coming through an area and writing either a standard or well written comment for more info on a UR. The first comment is what gets the ball rolling. The real issue is getting someone to show enough discipline to wait the 7 days to close the UR. This is getting a little better since conversations have gone live in the production editor though.
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Re: New Editor Version! Scheduled Restrictions and Conversat

Postby hebermc » Sun Nov 03, 2013 6:34 pm

I had to clear cookies for the "Add restrictions" be displayed.
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Re: New Editor Version! Scheduled Restrictions and Conversat

Postby houstonmg » Mon Nov 04, 2013 3:37 am

The restriction control work fine, but i have a problem whit the UR charge in the map, is very slow.
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Re: Official feedback thread - v1.3 - Schedules & Conversati

Postby jasonh300 » Sat Nov 09, 2013 6:17 pm

How do we handle users with driven area permissions that allow them to start conversations in URs but have no ability to edit anything on major roads in the area because their level is too low, and therefore no hope of being able to solve anything?
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Re: Official feedback thread - v1.3 - Schedules & Conversati

Postby jasonh300 » Sun Nov 10, 2013 3:48 pm

elle-emme wrote:
jasonh300 wrote:How do we handle users with driven area permissions that allow them to start conversations in URs but have no ability to edit anything on major roads in the area because their level is too low, and therefore no hope of being able to solve anything?


Perhaps it wasn't your intention, but what I got from that statement is "what good are these useless low-ranked editors? All they can do is ask questions and then not be able to fix anything!"

Which, as a low-ranked editor, is rather offensive :|


That was exactly my intention. If you ask a question, you're misrepresenting yourself as being able to potentially fix the problem. The low ranked editors are forbidden to edit certain areas and should also be forbidden to be involved in conversations that they can't hope to solve.

In the case here, the lower ranked editors have their own assigned areas where they have full permissions, and have ignored warnings to leave the URs alone that they can't solve that are outside of their area.
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Re: Official feedback thread - v1.3 - Schedules & Conversati

Postby jasonh300 » Sun Nov 10, 2013 6:23 pm

russblau wrote:Wow! Elle-emme, rest assured that not everyone feels that way. To me, if an editor's questions or comments are helping to clarify or resolve an issue, then their rank doesn't matter. For that matter, anyone whose comments aren't constructive shouldn't be editing, and in that case their rank shouldn't matter either.


This isn't about comments. It's about misrepresenting yourself as a person who can solve a problem when you can't. That will drive users away just as quickly as lying to them about having solved a UR when you haven't done anything.

When you make the initial comment on a UR, you become responsible for that UR. Nobody else is going to get a notification that the reporter has replied. So now, the lower level user has to ask for an unlock, or ask for someone else to fix the problem, creating additional complication.

We've worked on and tested this feature for 6 months now to make it a DIRECT communication between the editor and the reporter. Obviously this isn't how it's going to work now that everyone has access to it. This is quickly going to turn into an unmanageable mess.
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Re: Official feedback thread - v1.3 - Schedules & Conversati

Postby jasonh300 » Sun Nov 10, 2013 7:33 pm

elle-emme wrote:Unless you follow the conversation as well.


Creating more work in having to pick out which URs have been commented on by unqualified users.

elle-emme wrote:As long as the lower-ranked editor does that, is it really such an issue? How is it any different than a low-ranked editor running across the same problem during their normal editing of the map and posting an unlock request in the forum?


Once again, creating more unnecessary work.

elle-emme wrote:If you worked on and tested it for six months, then how did this issue never come up? Did no one ever bring up the possibility of rank-locking conversations according to the rank lock of the road the UR was reported on?


Because during the testing phase, no unqualified users had access to it, so it wasn't evident how huge of a problem this would be come. But yes, all sorts of locking schemes were discussed...none were implemented.

elle-emme wrote:edit: also, if it's such a big deal that plebeian editors are forbidden from initiating conversations on roads that are rank-locked and only patrician editors should do so, why isn't it addressed in the Wiki article about URs and conversations?


The wiki can be addressed, but it's not really relevant because anyone who tries this should be able to see that they can't do anything to help and move on to other things that will actually improve the map.
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Re: New Editor Version! Scheduled Restrictions and Conversat

Postby jstrangfeld » Sun Nov 03, 2013 2:47 pm

Awesome additions! Both should prove very useful!
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