elle-emme wrote:jasonh300 wrote:So now, the lower level user has to ask for an unlock, or ask for someone else to fix the problem, creating additional complication.
As long as the lower-ranked editor does that, is it really such an issue? How is it any different than a low-ranked editor running across the same problem during their normal editing of the map and posting an unlock request in the forum?
When I'm editing whatever and need to have someone else apply the change because there's a junction node, etc., that's attached to something locked at a rank higher than me, I post the usual unlock/update request and it gets handled by someone. Nobody seems to complain about all that extra complication because I couldn't just handle it myself.
I completely fail to see how this is any different. If I'm browsing and come across something as incredibly "informative" as a UR containing "General error (user reported)" with no describing text and nothing showing up in the drive or waze-provided routing that gives me a clue as to the problem, I would have simply closed it as NI in the days before we had this feature - regardless of what rank the road was locked at because there's nothing to go on. NOBODY would be able to solve that, regardless of rank. Now we DO have the feature, so I see absolutely nothing wrong with making the comment to ask the reporter for more information. Then, simply follow the procedure as outlined in the Wiki: Give it a few days and if there's no reply from the reporter, close the UR. If there is a reply, then I've now got the same information that I would be giving in an unlock/update request I make for myself. Treat it at that point like any other unlock/update, make the request and when it's taken care of, close the UR in addition to the usual thank/solved in that thread.
Using the above example (General error), I've already run into three of those on roads I could edit where the reply was, essentially, "Oops." They hit it by accident or didn't realize they had done it. Problem solve, UR solved, done. In the case of a rank locked road, I wouldn't even have to post the unlock/update request since the UR itself can be closed.