Can't respond to question on reported Map Issue

The place to get information and ask questions about everything to do with properly and successfully editing the Waze Map.

Use this forum for all general editing questions, and the sub-forums for specific types of Waze Map Editor features.

Moderators: krankyd, Unholy

Re: Can't respond to question on reported Map Issue

Postby AlanOfTheBerg » Sun Dec 01, 2013 4:04 am

AManAndAMouse wrote:Yes, thanks. It points to the area that I am in currently - not the area where the map issue was reported. Also I don't see any place in the browser version that might be similar to the mobile Inbox - ie: where I could find this email was sent to my account.

The map issue is sent from the location you report from, not from where you are looking on the map. The GPS location when you tap the Map Issue button is where the report is centered. The URL in the email has the lat/lon of that location.

There is no online inbox, it is only in the app. You should receive an email and a message in the app, though there's no guarantee they show up at the same time. Also, before going into your inbox, give Waze about 30s to sync with the servers before opening the inbox. The Inbox functionality is licensed from some other company and the functionality is a bit limited, so it won't dynamically refresh without exiting the menu, then re-opening.
Wiki Resources: Map Editing Manual | Oregon Project/To-Do List
Oregon-based US Country Manager | iPhone5 - VZ - iOS 7.0.6 | Waze v3.7.9.992
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 19467
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 647 times
Been thanked: 2247 times

Can't respond to question on reported Map Issue

Postby AManAndAMouse » Sat Nov 30, 2013 1:16 pm

Hi all. First time on forum.

I reported a map issue and received a question via email. It says I can respond via mobile app or browser. The mobile app does not have this email in my Inbox and the browser based app does not seem to recognize the link I click to respond.

What is the best way to respond to this email?

thanks
michael
AManAndAMouse
AManAndAMouse
 
Posts: 3
Joined: Sat Nov 30, 2013 1:06 pm
Has thanked: 0 time
Been thanked: 0 time

Re: Can't respond to question on reported Map Issue

Postby AManAndAMouse » Sat Nov 30, 2013 1:27 pm

Yes, thanks. It points to the area that I am in currently - not the area where the map issue was reported. Also I don't see any place in the browser version that might be similar to the mobile Inbox - ie: where I could find this email was sent to my account.
AManAndAMouse
 
Posts: 3
Joined: Sat Nov 30, 2013 1:06 pm
Has thanked: 0 time
Been thanked: 0 time

Re: Can't respond to question on reported Map Issue

Postby AManAndAMouse » Sat Nov 30, 2013 2:08 pm

The email just showed up in my mobile app. It took about an hour between the email notification and mobile app notification.
AManAndAMouse
 
Posts: 3
Joined: Sat Nov 30, 2013 1:06 pm
Has thanked: 0 time
Been thanked: 0 time

Re: Can't respond to question on reported Map Issue

Postby paulkok_my » Sat Nov 30, 2013 1:19 pm

Have you tried to copy the link and paste it to another tab on your browser?

Sent from my GT-I9300 using Tapatalk
Image
Area Manager: Shah Alam / Klang, Malaysia
Galaxy S3 on Android 4.1.2

Join our FB group: Waze in Malaysia on Facebook
or Google+ group: Waze in Malaysia on Google+
paulkok_my
Beta tester
Beta tester
 
Posts: 681
Joined: Thu Jul 19, 2012 4:34 am
Location: Selangor, Malaysia
Has thanked: 91 times
Been thanked: 113 times


Return to Waze Map Editor

Who is online

Users browsing this forum: MGODLEW, mmzplanet