Cannot login into Dashboard

Moderators: krankyd, Unholy

Re: Cannot login into Dashboard

Postby Kuhlkatz » Tue Nov 26, 2013 5:57 pm

davidjpalmer71 wrote:Don't get an option what I use at work


Same here, which is why I have IE 8 stuck on the machine - newer versions apparently break some functionality in web apps. I'm glad I do not use any of the apps that require that, but that's just my biased opinion.

Out of morbid curiosity, I uninstalled the Google Chrome Frame, and to my surprise it still worked fine and logged me in automatically whether I navigated directly to https://www.waze.com/dashboard or just to http://www.waze.com - that is untill I cleared all saved passwords and cookies.
In my case - Tools>Internet Options>General//Browsing History//Delete>checked 'Preserve Favorites website data' + 'Passwords' + 'Cookies' - as I do not have any Waze-related favorites in IE.

I then got the same issue again with the seeming never-ending loop for prompting for the login credentials when going to the Dashboard. The funny part is, close and re-open IE and once again you are automatically logged in & the Dashboard works fine with no Chrome addons.

It is likely the same behaviour where some part(s) of the Waze website does not automatically store credentials, as was also mentioned and experienced in 2012 with some forum shuffles & changes as mentioned in this thread.

Try closing & re-opening the site in IE after the initial login attempt to the site and see if that fixes it for you.

I have logged a ticket for this, referencing this thread, as it's likely not only IE that is affected. Most editors will surely use Chrome, Firefox or Safari anyway with old credentials saved already and will never experience this, but it's not only editors that have an interest in their dashboards.
New users will definitely be interested too and most probably be aggravated by the experience.
Carel Cornelius
AM : Centurion & Sandton, ZA
CM & Coordinator, South Africa
Using HTC One, Stock ROM, Android 4.2.2
Image
South African Wiki Waze Wiki Map Editing
Kuhlkatz
Beta tester
Beta tester
 
Posts: 847
Joined: Fri Jul 20, 2012 6:11 pm
Location: Centurion, Pretoria, South Africa
Has thanked: 25 times
Been thanked: 131 times

Re: Cannot login into Dashboard

Postby opa5001 » Sun Mar 09, 2014 4:24 pm

Was there a solution to display issues on ipad? I cannot log in or even search for a location on live map. It just shows me a map of Manhattan regardless of what I do. Unfortunately I live in California!
opa5001
 
Posts: 1
Joined: Thu Jan 02, 2014 12:06 am
Has thanked: 0 time
Been thanked: 0 time

Re: Cannot login into Dashboard

Postby paulkok_my » Tue Nov 19, 2013 1:52 pm

Have you tried direct to the site, https://www.waze.com/dashboard/

Sent from my GT-I9300 using Tapatalk
Image
Area Manager: Shah Alam / Klang, Malaysia
Galaxy S3 on Android 4.1.2

Join our FB group: Waze in Malaysia on Facebook
or Google+ group: Waze in Malaysia on Google+
paulkok_my
Beta tester
Beta tester
 
Posts: 681
Joined: Thu Jul 19, 2012 4:34 am
Location: Selangor, Malaysia
Has thanked: 91 times
Been thanked: 115 times

Re: Cannot login into Dashboard

Postby paulkok_my » Sun Dec 01, 2013 4:09 pm

andrew217 wrote:I'm a new UK user and also cannot get into my dashboard. When opening the page https://world.waze.com as suggested in the support pages I get a blank page!
Try login to https://www.waze.com/dashboard
Image
Area Manager: Shah Alam / Klang, Malaysia
Galaxy S3 on Android 4.1.2

Join our FB group: Waze in Malaysia on Facebook
or Google+ group: Waze in Malaysia on Google+
paulkok_my
Beta tester
Beta tester
 
Posts: 681
Joined: Thu Jul 19, 2012 4:34 am
Location: Selangor, Malaysia
Has thanked: 91 times
Been thanked: 115 times

Re: Cannot login into Dashboard

Postby puttnputt » Mon Dec 09, 2013 5:00 pm

Also not able to use the site via Safari. Firefox works fine, but I prefer Safari. And, yes, I did use the https://www.waze.com/dashboard URL as suggested. I eventually evidently get logged in, but can't use any of the functions.
puttnputt
 
Posts: 1
Joined: Wed Jan 09, 2013 5:18 pm
Has thanked: 0 time
Been thanked: 0 time

Previous

Return to Website, Community, General

Who is online

Users browsing this forum: mickeyscannell