Report routing timeouts

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Re: Report routing timeouts

Postby Ldavelman » Mon Nov 04, 2013 6:38 pm

I have used Waze without a single problem for many months, until October 23rd. After that day I get an internal server error or a timeout just about 50% of the time. I can't seem to isolate any special conditions that cause the problem versus other times when everything works just fine. Its been a huge problem. Enough to force me to temporarely install a different navigation app.

Pleas help.
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Re: Report routing timeouts

Postby lekogm » Thu Nov 21, 2013 1:44 pm

I constantly get routing timeouts when I go to add a stop in waze. I know where I'm going so it's not that big of a deal, but I don't know what the traffic or hazards are like en route which can sometimes become a big deal.
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Re: Report routing timeouts

Postby lewfer » Sat Nov 30, 2013 7:33 pm

I've been a member for >1 year and for over a month now I can't get to the routing server for my trip home from Bridgewater, NJ to Philadelphia, PA during my evening drive home. What's the point?! Is the server overloaded during rush hour? Are the resources in sufficient? Come on, this needs a fix!
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Re: Report routing timeouts

Postby lewfer » Sat Nov 30, 2013 7:36 pm

Wow! Didn't realize I've been a member for almost 2 years without this routing server problem. I have tried every possible/suggested fix. Seems the problem is not on my end. Again, HELP!
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Re: Report routing timeouts

Postby louvalencia » Wed Jul 11, 2012 10:16 am

Same here. Baltimore, MD area. Routing to home and work, very familiar areas. I've also noticed sometimes if I miss a turn, it doesn't auto re-route. If I pick the route back up, it's fine. Otherwise, I have to stop nav and redo it, usually resulting in a dreaded routing server timeout.

iPhone 4
iOS 5.1.1
AT&T
Waze 3.2.0.0
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Report routing timeouts

Postby maantje76 » Tue Aug 14, 2012 6:38 am

darkneon wrote:Getting only internal route server errors this morning in Belgium!

that means the promised mapupdate process is running! :-( :-)
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Re: Report routing timeouts

Postby Machete808 » Thu Jan 02, 2014 7:22 pm

Same routing server communication timeout today. Traffic fairly light, too.


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Re: Report routing timeouts

Postby Machete808 » Sat Jan 04, 2014 2:47 am

I have had two days of these timeouts, with no indication a fix is coming. Have tried uninstalling and reinstalling, to no effect. Any word out there?


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Re: Report routing timeouts

Postby Machete808 » Sat Jan 04, 2014 4:20 am

Good idea. Off to do it


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Re: Report routing timeouts

Postby Machete808 » Sat Jan 04, 2014 7:03 am

Here are the instructions I just emailed to another Wazer:

Start on this page:

https://www.waze.com/support/question

Copy and paste this in the window:

i keep getting routing server timeout issues

Hit return. Then scroll to the bottom and click where it says "See also: Navigation"

Then scroll down to the bottom where it says:

If you cannot find your answer, Please click here to contact us

Finally, that takes you to the form where you can send a report to Waze Support.
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