Report routing timeouts

Moderators: Unholy, bextein

Re: Report routing timeouts

Postby MGODLEW » Mon Dec 02, 2013 6:40 pm

[url]Oops, something went wrong.
The form "Routing timeouts on waze" is no longer accepting responses.
Try contacting the owner of the form if you think this is a mistake.[/url]
Image
Rank 6 US Champ, Beta Tester & iOS Beta Leader | Waze Wishlist | Improper Edits | iPhone 6: JB iOS 9.0.2 |
Area Managing: State of Pennsylvania
MGODLEW
US Waze Champs
US Waze Champs
 
Posts: 4012
Joined: Tue Dec 20, 2011 6:39 pm
Location: Pennsylvania
Has thanked: 784 times
Been thanked: 692 times

Re: Report routing timeouts

Postby McCracken808 » Sat Jan 04, 2014 4:27 am

x556 wrote:
McCracken808 wrote:
x556 wrote:I opened a ticket this morning on Waze support. Nothing yet, I suggest everyone to do the same until they finally realize LOTS of users are having this issue.


Where is that located?

Puerto Rico (NA servers)


I meant where is the support ticket location.


Sent from my iPhone using Tapatalk
Aloha,
Douglas


AM - Hawaii

ImageImageImage
Waze Resources:
Waze Wiki, Landmarks Guideline, Area Manager Wiki, Best Practices

iPhone 5, iOS 7.1.1, Waze 3.8, Mazda3
McCracken808
 
Posts: 538
Joined: Sat Dec 31, 2011 10:14 pm
Location: Kunia, HI USA
Has thanked: 54 times
Been thanked: 23 times

Re: Report routing timeouts

Postby McCracken808 » Sat Jan 04, 2014 4:22 am

x556 wrote:I opened a ticket this morning on Waze support. Nothing yet, I suggest everyone to do the same until they finally realize LOTS of users are having this issue.


Where is that located?
Aloha,
Douglas


AM - Hawaii

ImageImageImage
Waze Resources:
Waze Wiki, Landmarks Guideline, Area Manager Wiki, Best Practices

iPhone 5, iOS 7.1.1, Waze 3.8, Mazda3
McCracken808
 
Posts: 538
Joined: Sat Dec 31, 2011 10:14 pm
Location: Kunia, HI USA
Has thanked: 54 times
Been thanked: 23 times

Re: Report routing timeouts

Postby massnerd » Fri Jul 06, 2012 5:45 pm

Timeouts have been awful the past 2 weeks.
massnerd
 
Posts: 22
Joined: Tue Mar 27, 2012 3:12 am
Has thanked: 0 time
Been thanked: 0 time

Re: Report routing timeouts

Postby markaskew » Fri Mar 09, 2012 6:19 pm

Cannot get routes tonight

Username: markaskew
Date / Time: 9th Mar, 17:00 - present (18:12)
Source - Destination: PE112BB to NG347SY (UK)
Same error received for longer routes
markaskew
 
Posts: 2
Joined: Thu Jan 26, 2012 3:41 am
Has thanked: 0 time
Been thanked: 0 time

Re: Report routing timeouts

Postby MapMedford » Fri Dec 27, 2013 8:31 pm

Dec 27 drive from Connecticut to NJ to Allentown PA, no routing for the last 3 hours. All requests for routing eventually timeout (some immediately did) reporting it cannot reach routing server.

All other App functions and connectivity-based features are working (alerts, maps, gas prices, hazards, etc)

iOS7 / iPhone 4S

The usual Calculating spinner gives up and error box says:
"Uh-oh:Failed to communicate with routing server"

Strange: it was able to route "back to where I came from" (Massachusetts) but not to points in Virginia or Pennsylvania
MapMedford
 
Posts: 4
Joined: Fri Dec 06, 2013 4:01 pm
Has thanked: 0 time
Been thanked: 1 time

Re: Report routing timeouts

Postby mahowi » Mon Sep 03, 2012 4:33 pm

Got "routing server internal error" and timeouts this morning from about 06:30 to 07:30 CEST.
mahowi
 
Posts: 2
Joined: Mon Jul 30, 2012 6:17 am
Has thanked: 0 time
Been thanked: 0 time

Re: Report routing timeouts

Postby Machete808 » Sat May 24, 2014 5:45 pm

Relaying the following text from a UR, posted in Hawaii 5/23. Here's the permalink, with my reply:

https://www.waze.com/editor/?lon=-157.9 ... 01&env=usa
-------
Not so much a problem with the map. I've been unable to connect to the routing server all afternoon. tried restarting my phone, closing the program and reopening it to no avail. Help please
Aloha,
Vicki
Hawaii State Manager
Area manager, Los Angeles, NYC
Country manager, U.S.,Thailand
Image Image
Need support?
support.google.com/waze > Popular topics > FAQs > Other > Open a ticket
Welcome, new editors:
Here's a good place to start!
Machete808
Country Manager
Country Manager
 
Posts: 2860
Joined: Mon May 28, 2012 12:36 am
Location: Kaneohe, HI
Has thanked: 241 times
Been thanked: 281 times

Re: Report routing timeouts

Postby Machete808 » Sun Jan 05, 2014 12:00 am

Just now. What, more problems?


Sent from my iPhone using Tapatalk
Aloha,
Vicki
Hawaii State Manager
Area manager, Los Angeles, NYC
Country manager, U.S.,Thailand
Image Image
Need support?
support.google.com/waze > Popular topics > FAQs > Other > Open a ticket
Welcome, new editors:
Here's a good place to start!
Machete808
Country Manager
Country Manager
 
Posts: 2860
Joined: Mon May 28, 2012 12:36 am
Location: Kaneohe, HI
Has thanked: 241 times
Been thanked: 281 times

Re: Report routing timeouts

Postby Machete808 » Sat Jan 04, 2014 8:16 pm

I got a route. Yee-hah!
Aloha,
Vicki
Hawaii State Manager
Area manager, Los Angeles, NYC
Country manager, U.S.,Thailand
Image Image
Need support?
support.google.com/waze > Popular topics > FAQs > Other > Open a ticket
Welcome, new editors:
Here's a good place to start!
Machete808
Country Manager
Country Manager
 
Posts: 2860
Joined: Mon May 28, 2012 12:36 am
Location: Kaneohe, HI
Has thanked: 241 times
Been thanked: 281 times

PreviousNext

Return to Navigation & Routing

Who is online

Users browsing this forum: No registered users