After the widespread vandalisms we had in 2012, the number of locked roads in Italy has greatly increased, and with them the number of unlock requests.
Using the Waze forum to perform unlocks is not comfortable at all, neither for users nor for local champs.
Hence we developed a new system based on Google's modules, setting up this module
. All local champs have access to the results of this module and can perform unlocks in their editing area (if not global manager).
This is how the spreadsheet looks like:
Using conditional formatting we highlight the fields based on their content (for example based on the user level of the requester).
Filling in the module might be a nuisance for editors, so we created a script
that integrates into WME that automatically fill in almost all the fields of the form for them.
Once the request has been carried out, they will receive an automatically generated PM containing the permalink they sent (no extra work on the CMs side, just 2 clicks).
Using this method we can perform carry out unlock request much faster (sometimes the unlock is performed in less than a minute).
During the last month (Jan 2014) we've been able to perform 1526 unlock requests without problems.
Users are happier and the map is safer from vandals.