How the Italian Community performs Unlocks

Share initiatives and actions which made your community grow, from editor competitions to social media activities. Swap ideas and tips and help strengthen the global Waze community

Moderator: Unholy

Re: How the Italian Community performs Unlocks

Postby asterix06 » Fri Feb 14, 2014 4:16 pm

+1 Francesco
Image Image ↖Italian docs
Iphone5 Waze 3.9.2
Coordinator Waze Italy
Country Administrator Italy, Country Manager Africa, CM Iran, Croatia, Bosnia & Herzegovina,
Forum Moderator
asterix06
Waze Global Champs
Waze Global Champs
 
Posts: 3391
Joined: Sat Nov 14, 2009 9:23 am
Location: Italy
Has thanked: 555 times
Been thanked: 1128 times

How the Italian Community performs Unlocks

Postby bedo2991 » Fri Feb 14, 2014 3:14 pm

After the widespread vandalisms we had in 2012, the number of locked roads in Italy has greatly increased, and with them the number of unlock requests.
Using the Waze forum to perform unlocks is not comfortable at all, neither for users nor for local champs.

Hence we developed a new system based on Google's modules, setting up this module. All local champs have access to the results of this module and can perform unlocks in their editing area (if not global manager).

This is how the spreadsheet looks like:

results.png
Unlock spreadsheet
results.png (88.08 KiB) Viewed 4228 times


Using conditional formatting we highlight the fields based on their content (for example based on the user level of the requester).

Filling in the module might be a nuisance for editors, so we created a script that integrates into WME that automatically fill in almost all the fields of the form for them.
script_link.png
script_link.png (96.52 KiB) Viewed 4223 times

Once the request has been carried out, they will receive an automatically generated PM containing the permalink they sent (no extra work on the CMs side, just 2 clicks).

Using this method we can perform carry out unlock request much faster (sometimes the unlock is performed in less than a minute).

During the last month (Jan 2014) we've been able to perform 1526 unlock requests without problems.

Users are happier and the map is safer from vandals.
unlocks.png
Number of unlocks
unlocks.png (8.02 KiB) Viewed 4228 times
Francesco
Italian Global Champ
ImageImageImageImageImage ↖Italian docs
WME HN Mapper
"Tomorrow we'll discover what our God in heaven has in store" - Les Misérables
bedo2991
Waze Global Champs
Waze Global Champs
 
Posts: 967
Joined: Sat Jan 07, 2012 12:45 pm
Location: Italy, Marche
Has thanked: 85 times
Been thanked: 444 times

Re: How the Italian Community performs Unlocks

Postby bedo2991 » Fri Feb 14, 2014 4:47 pm

CBenson wrote:how a straight review system for approving edits would compare.

I think that, at least in Italy, would be a huge effort for CM, even using a similar method. Maps must be almost perfect to implement such a system.
Francesco
Italian Global Champ
ImageImageImageImageImage ↖Italian docs
WME HN Mapper
"Tomorrow we'll discover what our God in heaven has in store" - Les Misérables
bedo2991
Waze Global Champs
Waze Global Champs
 
Posts: 967
Joined: Sat Jan 07, 2012 12:45 pm
Location: Italy, Marche
Has thanked: 85 times
Been thanked: 444 times

Re: How the Italian Community performs Unlocks

Postby CBenson » Fri Feb 14, 2014 4:28 pm

Thanks for sharing. I can't help wondering with that kind of effort to handle unlock requests, how a straight review system for approving edits would compare.
Regional Coordinator: Mid-Altantic, US
Verizon, Droid Turbo, Android 4.4.4, Waze 3.9.3.905
CBenson
Waze Global Champs
Waze Global Champs
 
Posts: 8976
Joined: Wed Nov 03, 2010 9:13 pm
Location: Crownsville, MD, US
Has thanked: 730 times
Been thanked: 1773 times


Return to The best community success stories!

Who is online

Users browsing this forum: No registered users