These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.
I'm not sure, but you may have a problem because you never created a real account.
If you search the forum, there are directions for creating a real account, then getting your facebook account linked to it. That may restore your points. No idea if you'll get your favorites back.
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This is true: world_ accounts are not real Waze accounts. You need to convert
or create a new, real, Waze account.
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