We are unable to publish this event

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Re: We are unable to publish this event

Postby ghost012 » Sat Apr 12, 2014 10:40 am

Two weeks ? 336 hours ? :o
That's a lot!
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Re: We are unable to publish this event

Postby petervdveen » Sat Apr 12, 2014 9:59 am

I don't know when you filled in the form, but at least two weeks before the event is best.
They need time to make the closures active :-)
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Re: We are unable to publish this event

Postby petervdveen » Sat Apr 12, 2014 11:31 am

You know big events 2 weeks before they start ;-)

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Re: We are unable to publish this event

Postby petervdveen » Tue Apr 22, 2014 8:30 am

Normaly you will get feedback in the form regarding it being uploaded or not.
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We are unable to publish this event

Postby TCholewa » Fri Apr 11, 2014 8:44 am

I noticed yesterday an event which will be on Sunday in Warsaw. Filled-out the form and got such message:
"Unfortunately, after careful consideration, we are unable to publish this event.
(...)
If you have any questions, please visit the Forum".

I asked support for help, because I'm not able to identify the reason of rejection.
For sure it was not small event (12.5k participants). Maybe it was reported too short before the event (3 days) - I don't know; I've seen requests to lock roads due to flood and for sure they were not reported in advance ;)
Or maybe it's due to low number of users in Poland; not sure, but such feature could boost the number of users in the next days.

I'm going to report the major events in PL, but I need to know what I did wrong.
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Re: We are unable to publish this event

Postby TCholewa » Tue Apr 22, 2014 8:15 am

Yeap. Next events were processed without any problems ;)
Do you know maybe whether I should let them know that I filled the next form (containing road closures) and it's now completed?
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