No GPS Reception  Topic is solved

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Re: No GPS Reception

Postby tcalvert317 » Sun Jun 03, 2018 1:44 pm

I found someone having similar issues in San Antonio. I will direct them this way.

Thanks,

Ted
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Re: No GPS Reception

Postby vince1612 » Sat Jun 09, 2018 5:36 am

carolineruth91 wrote:
santyg2001 wrote:Hi,

Have you try updating to 11.4? .

Also please send the logs.

Thank you.
I just updated to 11.4 and it did not fix the issue.

Can you clarify what you mean by 'the logs'?

Thank you.

It's a bit of an incomplete advice actually...
To explain, the app can create logs of everything it does for analysis by devs so that they can eventually find what triggered an error in the code.
However it should be mentioned that 'sending the logs' is completely useless if you don't follow the steps detailed below, which include opening a bug report and being in debug mode on the app:
https://support.google.com/waze/answer/6270063?hl=en
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Re: No GPS Reception

Postby vince1612 » Mon Jun 11, 2018 12:07 pm

Patman888888 wrote:Vince, do you mean use the debug icon? I realised that I do not have this icon in my Client App whereas others do. Anything I've done incorrectly?

That's because to have it you need to perform step #2 of the help article I linked above
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