Issue - Waze repeatedly losing GPS signal

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Request NEW features or CHANGES to existing features of the Waze App

If you think you've found a bug, use the appropriate "Official Feedback" thread found in the Waze App forum (parent of this forum).

If you have a request for new or modified feature of the Waze App, use this forum.

Re: Issue - Waze repeatedly losing GPS signal

Postby markuskallander » Thu Feb 20, 2014 7:29 pm

Same problem, Nexus 5, Android 4.4.2, Waze 3.7.7.0 and 3.7.8.0.


dananthony11 wrote:I am also experiencing this problem. My specifics:

* Samsung Galaxy Note 3 - At&t
* Android Version 4.3 (Jelly Bean)
* Windshield mounted unobstructed view of sky
* Google maps works perfectly when I switch over after getting the Waze GPS no signal alert.

I try shutting down Waze and restarting it, turning off/on gps on my phone, but nothing. It comes and goes. I'm a fairly new user so I don't know how it worked in the past.
Android 4.0.2, Samsung Galaxy Nexus
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Re: Issue - Waze repeatedly losing GPS signal

Postby mattlach » Tue Jan 21, 2014 6:05 pm

This type of behavior is a known problem with Galaxy phones.

I had it all the time on my S3. Not sure, but the same issue might exist on Note phones.

Here is how I fixed it:

Remove battery cover (and probably battery) on back of phone. Tighten all the little philips head screws.

replace battery and cover.

Your GPS should now work flawlessly again.

The galaxy phones require intimate contact between two layers of the design in order for the GPS antenna to make contact. Unfortunately it seems they had manufacturing issues when it came to the tightening of these screws. (Maybe some locktite would have helped?)

Read more here.
____________________
Primary Waze Device: Google Nexus 7 (2013)
Secondary Waze Device: LG G2 - Verizon


I had 3 iPhones in a row. (original > 3G > 4) NEVER AGAIN!
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Re: Issue - Waze repeatedly losing GPS signal

Postby MicheleSpartano » Thu Jul 10, 2014 8:31 am

Hi to all!

I've a similar issue described above with my Galaxy S2. Tested on CyanogenMod 11 M7 (Android 4.4.2), SlimKat <i-don't-remeber-version> (Android 4.4.2) and CyanogenMod 11 M8 (Android 4.4.4).

I used Waze for 10 days with Cyano11M7 and the GPS connection has worked fine.
After some days, the GPS connection begins to get worse...and now during the navigation Waze loses the GPS signal most of the time.

I thought that there is a firmware problem, so I flashed with the firmwares indicated above, but the issue still remains.
I thought that there is a hardware problem, so I tested with the "GPS Test" and "GPS Fix and Toolbox" apps. I noted that these tools detect that GPS works fine but when I turn on Waze the GPS Toolbox shows a discontinuous connection.

Today, after flashing with the CM M8, I sit in my car an turn on Waze but I have the same issue. So, I try to switch to Google Maps and....surprise...the navigation works fine. I had no disconnections!

I think that the Galaxy S2 has not the best GPS hardware in the world, but I don't understand why the behavior of Waze is changed, while G Maps works properly.

If anyone has an explanation, it really is welcomed!!

PS.: some posts above I read that on Galaxy it could help to fix better the internal screws.....I will try also this!
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Re: Issue - Waze repeatedly losing GPS signal

Postby mlpjlk » Tue Dec 09, 2014 2:13 am

Does anyone from WAZE ever read or respond to these questions? This thread has been going on for over a year, reported on multiple phone models and carriers.... I have three LG Pro G that all stopped recognizing GPS when using WAZE since the update on Dec 1. Our phones all work just fine using Google Maps, but not WAZE. Google Maps is great for getting you from point A to point B, but useless in navigating your route.
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Re: Issue - Waze repeatedly losing GPS signal

Postby plaidgadjo » Tue Sep 23, 2014 3:32 pm

Same issue here! Waze was working so well, now it loses the signal constantly! It's caused me a LOT of lost time as it always seems to be a step behind - when it finally catches up, I've missed the next turn I was supposed to take. It's actually become too dangerous to use (always looking at it, waiting for it to update, trying to press the crosshairs to show me where I'm at, etc.). Bummer, I really want it to work... Going back to google map navigation as it does NOT lose the GPS signal (so I know it's not just my phone).

Very frustrating.
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Re: Issue - Waze repeatedly losing GPS signal

Postby Raphaelrod » Mon Oct 28, 2013 1:19 pm

Same problem with the Note 2. The others app can find the GPS signal but not waze. It has appear approximately 2 weeks ago.
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Re: Issue - Waze repeatedly losing GPS signal

Postby RenoHuskerDu » Sun Mar 09, 2014 3:25 pm

Waze 3.7.8.0, Wiko Cink Five and Peax, android 4.1.2

New user here and I love Waze for the traffic updates and radar traps, but when I started using nav I was astonished at how unreliable the GPS connection is. I don't think Waze is at fault, because Google nav was unreliable in the same manner. If you believe either Google or Waze nav, I spend a good third of my road time crushing thru the fields and forests within a mile or so of my actual route. Our phones are Wiko (Cinq 5, Peax). I suspect that it's either phone or android related. We tried putting the phones way up on the dashboard by the defroster vents but that didn't help.

Waze does sometimes screw up when it insists over and over that I go back to the indicated route instead of recalculating based on actual position, or it recalculates for so long that I lose patience and reboot. Those seem like Waze issues, not phone or android.

I sure hope help is coming soon before all my friends, to whom I have recommended Waze, start complaining to me.
Last edited by RenoHuskerDu on Sun Mar 09, 2014 3:55 pm, edited 1 time in total.
Alsace, France. Wiko, OnePlus One, and Motorola phones. Our Wiko phones have very poor GPS. To run Waze, avoid Wiko phones.
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Re: Issue - Waze repeatedly losing GPS signal

Postby RenoHuskerDu » Sun Mar 09, 2014 3:46 pm

AndyPoms wrote:If you're not locked to a road, Waze can't recalculate - it can only tell you to get to a road, so it can recalculate. ...


I'll buy that. Here a permalink to an area where I've seen the problem thrice in two days.
https://www.waze.com/editor/?zoom=0&lat ... 57&env=row

Thx//Reno
Alsace, France. Wiko, OnePlus One, and Motorola phones. Our Wiko phones have very poor GPS. To run Waze, avoid Wiko phones.
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Re: Issue - Waze repeatedly losing GPS signal

Postby RenoHuskerDu » Sat Mar 15, 2014 1:31 pm

AndyPoms wrote:... Please zoom in and select the road(s) you were on before you create your permalink. That way we can look at specifics.

Also, you may want to check with other French Wazers in the Board index ‹ Community ‹ Country (Language) Forums ‹ France [Français] sub-forum.


This problem occurs everywhere I drive, so zooming in on a particular section would be of no use. No matter where I go, Waze will act up once every 5-15 minutes and get lost. During this time, GPS Status & Toolbox, which is running, has a fix on 5-9 satellites. In an area where Waze worked fine yesterday, it may act up there the next day.

I also get 'spinning map' syndrome, to coin a phrase. Driving down the freeway, Waze's map spins wildly out of control, as if it had no idea which direction I was going (but I am going 83mph in only one direction, fortunately).

I don't speak French well.
Alsace, France. Wiko, OnePlus One, and Motorola phones. Our Wiko phones have very poor GPS. To run Waze, avoid Wiko phones.
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Re: Issue - Waze repeatedly losing GPS signal

Postby RenoHuskerDu » Wed Apr 30, 2014 8:11 pm

Things are MUCH better since the last Waze software update. Waze still gets lost, but only occasionally. :D
Alsace, France. Wiko, OnePlus One, and Motorola phones. Our Wiko phones have very poor GPS. To run Waze, avoid Wiko phones.
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