These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.
Post by x556
I've contacted txemt about this issue affecting me as well in PR, I also noticed it's been happening in HI as well so I believe this is a localization issue. I've received response from Twitter so I believe they should be working on it hopefully. I'll keep you guys posted on any updates.
x556
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
ENGLISH/SPANISH
https://www.waze.com/wiki/images/5/5a/W ... M_only.png

Post by x556
RPIII wrote:I apologize if this is not the same issue. About 3 days ago when I posted a hazard report (pothole), a message popped up stating OOps Unable to post right now. Please try again latter. The marker shows up on the map, I'm thanked, given points, and then the marker goes away. I also noticed that I can not thank anyone for a hazard I receive on my phone (there is no thumbs up to hit) I deleted the program, rebooted (cold), and re installed. No change.
What have I done wrong?
Thank you,
Roland
Where are you located?
x556
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
ENGLISH/SPANISH
https://www.waze.com/wiki/images/5/5a/W ... M_only.png

Post by x556
mdavidsonjr wrote:I'm having issue in the Houston txt area. This has been going on for the last few days .


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What exactly? Not seeing other Wazers and reports?
x556
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
ENGLISH/SPANISH
https://www.waze.com/wiki/images/5/5a/W ... M_only.png

Post by x556
mdavidsonjr wrote:
x556 wrote:
mdavidsonjr wrote:I'm having issue in the Houston txt area. This has been going on for the last few days .


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What exactly? Not seeing other Wazers and reports?
I am not seeing other wazers and reports . Will not let me report on iPhone 5s but could update gas prices.


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Lots of us (if not all of us) here in Puerto Rico have had this issue for almost a month, Waze claims to have identified the issue and a fix should take no longer than next week, hang in there until next week if that fix applies to you as well. I will signal as soon as I see a fix over here, if not following up with them.
x556
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
ENGLISH/SPANISH
https://www.waze.com/wiki/images/5/5a/W ... M_only.png

Post by x556
mdavidsonjr wrote:Looks like it is working again correctly on iPhone now.


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Well that's good to know, Puerto Rico is still under that problem, can I get confirmation of anyone else from Puerto Rico?
x556
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
ENGLISH/SPANISH
https://www.waze.com/wiki/images/5/5a/W ... M_only.png

Post by x556
For those in Puerto Rico:

"Dear x-556@hotmail.com
In reply to your inquiry "no puedo reportar"

We do have a problem in Puerto Rico and we are working to fix it.

The map there is fine and we know that users are active and make reports all the time.

I hope this problem will be solve soon.

Best Regards,

Natali"

Let's wait a little more
x556
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
ENGLISH/SPANISH
https://www.waze.com/wiki/images/5/5a/W ... M_only.png

Post by x556
vickimachado wrote:Got the following email in response to a longstanding UR:
I'm sad to report that I'm still having trouble with this app. My coworkers are having the same troubles with this app. Please see my photos of my concern. When I first boot up Waze I can see reports on the bottom of my screen. (First photo)

When I click to see "all reports"...no reports are seen.(second photo) This is an all day and everyday concern for everyone I know.

When I drive with waze on, I cannot see any traffic ahead of me until it's to late! I'm the one who inputs the traffic or police on the map. (I leave work at 6:00pm and traffic is still very heavy, I cannot be the first Wazer to post a traffic report) I also noticed another problem...as soon as my report has been posted and my points disappears from the screen...the report/flag disappears as well!

I've tried updating the app with no difference. I've even deleted the app and reinstalled with no success.
I'm going to send him the links to ifile a support request, but does anyone have any updates? Here are the images:
image.png
image (1).png
Is this in Hawaii, because Puerto Rico and Hawaii has the same issue. I received an email response from Waze that they are working on it, my hopes is that once they identify and fix the issue, it will be fixed for Hawaii as well, as I believe this is a localization issue.
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
ENGLISH/SPANISH
https://www.waze.com/wiki/images/5/5a/W ... M_only.png

Post by x556
I see the connection in the way that we both are on North America servers but not adjacent to the states, I noticed that in the Virgin Islands as well there is no visible activity. They are part of the US but not adjacent to the main land. Now on the ROTW servers I can even see our neighbor's activity, those that are not part of US, so I believe there is son sort of mixup in how the servers react to US territories and non contiguous states. Idk if Alaska has Wazers but I certainly don't see any activity there either.

About the reports you see from Puerto Rico, when was the last time this happened? this may be a clue to what the problem is and it might be productive to forward this to Waze.
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
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https://www.waze.com/wiki/images/5/5a/W ... M_only.png

Post by x556
http://img.tapatalk.com/d/14/05/13/8uhu3yqa.jpg

I'll keep my mouth shut till next week.
x556
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
ENGLISH/SPANISH
https://www.waze.com/wiki/images/5/5a/W ... M_only.png

Post by x556
Yeah, nothing new there, PR and HI are on the same boat. Today they told Fred via Twitter that they're still working on it. Today I had a bad experience with road closures, since they don't stick, Waze still thought I could go on that road and rerouting was hell to work out. I have my eye on this situation, it's pretty bad, trust me, I'm on this everyday.
x556
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LVL 3 Waze Map Editor from Toa Alta, Puerto Rico
ENGLISH/SPANISH
https://www.waze.com/wiki/images/5/5a/W ... M_only.png