Windows Phone OS (WP) - Currently not supported  Topic is solved

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Re: Windows Phone v3.7.6 Official Feedback Thread

Postby gablestout » Wed Mar 25, 2015 7:39 pm

I'm having a similar problem on 3.7.4.5 on an HTC One (M8) for Windows.
If I attempt to navigate to a point on or north of NE 85th St, Kirkland, WA, on a route that would take northbound I-405, between NE 70th St and NE 85th St, the app crashes while calculating the route. The crash persists regardless of how long the app is open before calculating the route, until I pass NE 70th St, at which point the app calculates the route without problem.
The primary route (home) that the crash occurs on is a 23 mile route, and I have no problem calculating longer routes that do not include traveling on this particular section of road.
This does not occur while traveling southbound across the same stretch of road.
This issue has been occurring for about 10-14 days now, and never occurred in the 3 months prior. There does not appear to be anything on the map that would cause a routing error.
The error has persisted across two different HTC One (M8) Windows Phones and, across three installs, and occurs whether or not I am logged in with my account, navigate to a saved location, or navigate to a searched address.
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Re: Windows Phone v3.7.6 Official Feedback Thread

Postby G8dude » Thu Dec 03, 2015 11:58 pm

I have used Waze for 2 years, been a map editor and Waze Royalty. I used Waze on my personal Windows phone and my business Android phone. I've got to say that I told a lot of people to use this app and I feel let down. I had a few glitches on 8.1 but lived with it. Now that I have 10 and downloaded the app again (multiple times) I have no voice guidance or sound at all, all settings have been checked. It also tries and fails to download and install new prompts. I guess my only recourse is to complain to the Windows Store to have the app removed since it is non functional and not supported. And yes, I have removed it from my Android phone and am actively telling my friends to remove it from their phones (yes, Android and IOs phones) as well. A brilliant display of pomposity, Waze. Thanks.
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Re: Official Feedback Thread: Windows Phone v3.7.6

Postby funtomi » Sun Feb 21, 2016 7:42 am

Fulmination wrote:Hello guys,

Waze 3.7.4.5 WP 8.1 Update 1 Microsoft Lumia 640 LTE EU:
When you install the app first time you have to accept the terms and conditions but it's pretty hard if you cannot scroll down to be able to click on the buttons at the bottom because the buttons are hidden by the WP built in button bar... nice UI from Waze. See the attachment.

Is it already resolved in newer versions? Unfortunately there is no newer version available right now in the store of my country.

Thanks,
Fulmi




Swype from down your nawbar will hide
I am using waze on Lumia 640
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Re: Windows Phone v3.7.6 Official Feedback Thread

Postby Fulmination » Fri Oct 23, 2015 5:03 pm

Hello guys,

Waze 3.7.4.5 WP 8.1 Update 1 Microsoft Lumia 640 LTE EU:
When you install the app first time you have to accept the terms and conditions but it's pretty hard if you cannot scroll down to be able to click on the buttons at the bottom because the buttons are hidden by the WP built in button bar... nice UI from Waze. See the attachment.

Is it already resolved in newer versions? Unfortunately there is no newer version available right now in the store of my country.

Thanks,
Fulmi
Attachments
wp_ss_20151023_0001.jpg
Screenshot - how to accept the terms&conditions?
wp_ss_20151023_0001.jpg (221.89 KiB) Viewed 1268 times
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Re: Windows Phone OS (WP) - Currently not supported

Postby Froggypwns » Wed Mar 21, 2018 11:37 pm

johng75370 wrote:I just switched from one Windows Phone 10 (WP10) to another - went from Acer Jade Primo to Alcatel Idol 4S. Waze was working fine on the Acer, and now crashes on startup because it can't find network. Anyone find success with the Idol 4S? I've tried changing APN, setting it to IPv4, etc, but not finding the magic recipe. I know its not supported, but it still is in the Window Store and must have some people using it.


I've been dealing with the same for a week or two now. I had to factory reset one of my WinPhos now whenever I try and launch Waze from it, it fails to initialize and gives a network error. It still works on my phones it already was setup on, but new phones and phones recently reset no longer work with it. Cellular and Wifi don't make a difference, neither does being on Win8 or 10.

I've had some friends try it out, and I even went to a Microsoft store and tried it on a display model phone, all have the same problem. I'm guessing that Waze changed something with its servers and now the older versions can no longer connect to the initialization features.

There is no solution I've found, our options appear to be either use a different app like Bing Maps or Copilot, or downgrade to a different phone running an inferior OS. Waze stopped caring about Windows once Google bought the company out.
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Re: Windows Phone OS (WP) - Currently not supported

Postby Froggypwns » Mon Jul 24, 2017 1:28 pm

It definitely works better than the Android version, also faster, and a better UI.
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Re: Windows Mobile 10 preview - Waze stopped working

Postby Froggypwns » Mon Jul 04, 2016 1:57 pm

Vlad69Z wrote:Well, it used to work on my Lumia 830 (WM10) and stopped working like a week ago - crashing upon start. It is still working fine with Win Mobile 8.1 on my old 925.
WAZE team, please do not abandon your old time loyal users - it can not be that hard to support an app without adding new features. The one running on 8.1 is OK though looks dated, it is still the 1st choise here in Israel and in many other places. Please fix necessary APIs so that it continues running on WM10 phones - even if Win Phones share is small if you consider tablets the market is decent and growing.


Waze still works on Windows 10, I've had the issue you have before. I suspect that the issue is map database corruption. The only way I've found to fix it is to uninstall the app, reboot the phone, and then reinstall it.
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Re: Official Feedback Thread: Windows Phone v3.7.6

Postby Froggypwns » Fri Feb 12, 2016 12:34 am

Novaezianer wrote:Hi,
I´ve been using Waze for 3 years now. First WP, then Android, now WP again.
Or more like: I would like to use it on WP again.
But the app is on the edge of being unusable (no sound output, when changing voice the download won´t work - stuck on 0%, when re-routing while driving the new route will appear, but the "calculating" overlay won´t disappear)
As the app seems to abandoned by Waze support, I fear I have to do the same.
It´s a shame. I loved the app and I loved the idea behind it, but that´s it for me.

Bye


The no sound can be kinda fixed by disabling street names and then picking Amy for the voice, she won't say the names of roads anymore but she will say to make the turns. The "calculating" bug mostly affects slower device (but does happen once in a while on my 950XL and 1520), tapping the back button gets rid of it.
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Re: Windows Phone v3.7.6 Official Feedback Thread

Postby Froggypwns » Wed Nov 25, 2015 4:17 am

jeag24 wrote:Can someone tell me why the navigation voice is not working. It hasn't work since the last update. i 've tried everything with no luck.


Over the summer, Waze changed providers of the voice for the text to speech engine. They updated Android and iOS to reflect this change, but have not updated Windows. They have abandoned us, and will not fix it. Your best bet is to go into the settings and switch the voice from one that reads street names to one that does not. It is not as functional as it used to be, but you will have basic voice navigation instruction again.
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Re: Windows Mobile 10 preview - Waze stopped working

Postby Froggypwns » Mon Oct 19, 2015 7:14 pm

Given that there are already over 110 million Windows 10 devices out there and growing, making a universal Windows App even if they are just porting over the latest Android or iOS version makes a lot of sense.
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