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These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.
Post by MP3GOD
I have the same problem on my 4S...

As a temporary fix, I kill off the app [iOS 7+...double click the home key; swipe waze up] and relaunch.

I repeat as often as is needed
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Post by MrSugi
Jezbod wrote:It's still an issue on the new (3.8.1) version. Upgraded last night an I now get this problem when I had not experienced it before.
The prevent auto lock is on and the "background app refresh" setting is set as well.
I'm running iOS 7.0.4 on a iPhone 4.
Probably already a given, but have your reinstalled the app? Also, are you running jailbroken software? If not, why are you still running 7.0.4? That may be the issue. When devs tweak the app (waze), they are doing so from the most updated version of iOS. If you are not running the current iOS, the software may not be talking correctly to the iOS due to pieces of code that have changed from the updates.
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Post by nzahn1
Just got stuck in "grey mode". After seeing a reply to a closure, the screen is stuck grey and unresponsive. Uninstall/reinstalled without luck. http://img.tapatalk.com/d/14/06/08/2umebe3e.jpghttp://img.tapatalk.com/d/14/06/08/yvysenyj.jpg


Sent from my iPhone using Tapatalk
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Post by omba_de
First important information:
What are we talking about? iOS? Android?
Second:
Remain the "menu" and "report" button highlighted too?
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Probleme mit i-Gerät und Waze? Bitte melden. Als iOS-expert kann ich dir vielleicht weiter helfen!
https://www.waze.com/wiki/images/0/00/AtericSig.png


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Wie Waze Routen Kalkuliert

Post by omba_de
Ok. So what about the second question? ;)
Amy screenshots to provide?
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Probleme mit i-Gerät und Waze? Bitte melden. Als iOS-expert kann ich dir vielleicht weiter helfen!
https://www.waze.com/wiki/images/0/00/AtericSig.png


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Wie Waze Routen Kalkuliert

Post by omba_de
Thanks Alan for that info!
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Probleme mit i-Gerät und Waze? Bitte melden. Als iOS-expert kann ich dir vielleicht weiter helfen!
https://www.waze.com/wiki/images/0/00/AtericSig.png


AT-Wiki
Wie Waze Routen Kalkuliert

Post by omba_de
What you're describing is something totally different compared to the original problem...
What you're talking about is a problem, of which I heard until now, is regarding the iOS 8 betas only.
Please delete waze, reboot your phone (putting home + lock button until phone restarts) and then reinstall the app from the App Store. And tell me if it's ok afterwards.
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Probleme mit i-Gerät und Waze? Bitte melden. Als iOS-expert kann ich dir vielleicht weiter helfen!
https://www.waze.com/wiki/images/0/00/AtericSig.png


AT-Wiki
Wie Waze Routen Kalkuliert

Post by PatioDrum8
Mine goes dim too.
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Post by RP926
I'm experiencing the "fade to black" map issue described by others in this group.
Control icons at bottom left and right display as do the functions provided by the buttons.
The fix does not seem to have worked.
iPhone 5s / iOS 7.0.4 / Waze 3.7.7.0
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Post by RS3Wannabe
Mine too. Would post a screen shot, but page doesn't have that option.
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