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Post by vince1612
LennyNRPD wrote:It looks like the points have refreshed back, however now it seems as if they didn't give you back the correct amount as I am about roughly 30k short from what I had the previous day.
I was told the issue was forwarded to the team in charge at Waze, maybe they are in the process of fixing it.
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Post by vince1612
@Everyone - Again

Staff has been notified of the issue, I have not heard any confirmation from them that it was fixed yet, so don't assume that because points have changed back to half the amount etc.. means they have stopped working on it. It's probably still not fully resolved.

I will let you know if/when I hear back any confirmation from staff that they have finished fixing the problem. As long as that is not posted, please try not to panic.
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Post by vince1612
Larryhayes7 wrote:What the H______? I lost 81,688 points!!! I keep an excel sheet on a daily basis, I know exactly what I lost. What is going on? :( :o :shock: :? :x :cry: :evil:
People don't read anything we post, that's what's going on
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Post by vince1612
dry0atmeal wrote:for some reason im over 5k negative...what gives???
For some reason people don't read what we post...what reads???
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Post by vince1612
Read the thread!
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Post by vince1612
mrtdg wrote:I read but the answer isn't believable. I would understand them not changing four weeks. We've seen this happen lots. But reducing drastically? That's not likely a server updating, unless updating means going back 6 months to a year. We're talking about points not really important, but simply curious what really happened. The attitude is annoyingly condescending.
Can you point me to the post where I said that it was a server update?
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Post by vince1612
We also hope!

(Still got no confirmation that they fixed it, so they must still be working on it.)
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Post by vince1612
roarlions1 wrote:Have any of the GCs been in touch with the programmers? If so, hopefully they can post updates here. I lost about 40k points before being scrolled back to a Baby Wazer for the second time.
No matter the issue, I've never seen a dev post here, it's unlikely to happen unfortunately.

I still haven't heard back from staff, only my first e-mail was replied to, not the second one, still waiting.
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Post by vince1612
DIMorse wrote:Partial return of points yesterday. All gone again today. Very disappointing that support staff does not use the forum to confirm they are aware of an issue and to provide status updates.
It is clearly stated in the Read me firt section that this is a community forum, which is not monitored by staff.

They are aware of the issue, I can confirm that for you.
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Post by vince1612
TimRazz wrote:Where is a moderator with an acceptable answer when you need one?

:D :) ;) :( :o :shock: :? 8-) :lol: :x :P :oops: :cry: :evil: :twisted: :roll: :!: :?:
AdkKarl wrote:Me too. -1400 points this week. Is there an answer somewhere in the 20 pages of posts to this thread?
I hope you're joking :shock:

The answers would be easy to find if people who don't read them would stop posting the same question over and over and flooding the thread with their own messages.
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