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Waze points issue

Post by artumson
Hi, I don't know if this is the right place to post this but some weeks ago I started using Waze and before becoming an adult wazer I got some bonus candies (like the 5 friends one for 2000 points).

Three weeks ago I became an adult wazer but I noticed that I only had points made while driving without bonuses that I unlocked.
I know for sure that it takes some days to refresh points but is it normal that after 3 weeks I'm stuck at 1400 points?

P.S. I already contacted the Support through the help center but I get an automated response that links me to the FAQs.
artumson
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Post by AntifaKitten
None of my points are showing up. I'm new, just registered yesterday :?
AntifaKitten
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Post by BlackMammoth
My points aren't updating either. I'm not a new user.
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Post by njcbailey
My points on the internet dashboard are showing, but the app hasn't updated since I became grownup, and seem stuck at 205. This dashboard is at least updating!
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Post by RikRoy67
I am having the same problem of points not updating. It has been over a week and my points have remained the same.
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