I have a similar problem. I received a message from a Waze volunteer following up on my report of "turn not allowed". But I only got the message in my regular email account, not in my inbox of the Waze app.
I noticed that I had "Others may send me map chats" and "Others may send me private messages" disabled in my app settings, so I have now enabled them (not completely sure that was the problem).
In any case, if I click on the link in the email about replying via the Waze map editor, I just get redirected to a screen that says "We're sorry, but something went wrong. If you are the application owner check the logs for more information." (URL is "https://www.waze.com/500.html"). I have gotten this error in the past whenever I try to run the Waze map editor in my old version Firefox browser.
Anyway, I don't know how to respond to this volunteer. Does anyone have any suggestions?
I noticed that I had "Others may send me map chats" and "Others may send me private messages" disabled in my app settings, so I have now enabled them (not completely sure that was the problem).
In any case, if I click on the link in the email about replying via the Waze map editor, I just get redirected to a screen that says "We're sorry, but something went wrong. If you are the application owner check the logs for more information." (URL is "https://www.waze.com/500.html"). I have gotten this error in the past whenever I try to run the Waze map editor in my old version Firefox browser.
Anyway, I don't know how to respond to this volunteer. Does anyone have any suggestions?
Re: Unable to reply to Inbox message from volunteer