How to respond to map editors
About 10 days ago I reported a map issue and got a query back from the person looking at it. I got an email in the waze phone app and a real email on my computer.
I did try and reply immediately via the phone app but after I composed my reply and hit send the app refused to send the message. I can't remember the error message, I'm sorry.
Just now I composed an email reply on my computer, but then noticed the email address was 'no-reply@waze.com' so I stopped that and went back to the app Inbox. Now I can see the message in the app inbox, but there's no reply button, neither on the screen showing the list of messages, nor on the screen showing the message.
Got a feeling I must be missing something ... I am a newb to map issues.
EDIT: Versions: Up to date waze app at time of posting on IOS 7.0.2
Can anyone point me in the right direction, please ?
I did try and reply immediately via the phone app but after I composed my reply and hit send the app refused to send the message. I can't remember the error message, I'm sorry.
Just now I composed an email reply on my computer, but then noticed the email address was 'no-reply@waze.com' so I stopped that and went back to the app Inbox. Now I can see the message in the app inbox, but there's no reply button, neither on the screen showing the list of messages, nor on the screen showing the message.
Got a feeling I must be missing something ... I am a newb to map issues.
EDIT: Versions: Up to date waze app at time of posting on IOS 7.0.2
Can anyone point me in the right direction, please ?
Re: How can I reply to a comment on a map issue I reported??