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Major rewrite to the Update Requests handling policy

Post by LostInMyMaps
Reviewing our statistics, the Local Champs have noted there is a large volume of Update Requests (URs) in Australia. There's so many, we don't have the people to manage them all, and the global policy on managing them isn't meeting our needs.

The Update Request (UR) policy has been rewritten into Australia. It primarily features:
  • Shortened life cycle
  • Clearer expectations on timeliness of responding, how and when to reply
  • Reduced the episodes where a reply to the user is required
  • Dealing with abusive or inappropriate users
  • A clear expectation on how long "self report" URs can stay open for.
The policy is now in a final draft form and open for review at https://wazeopedia.waze.com/wiki/Austra ... ests_(URs), before going live 13 Sep 2021.

Any and all feedback welcome. Please discuss with your peers, leaders and let us know.
LostInMyMaps
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Brendan (LostInMyMaps)
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Waze Australia

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Post by LostInMyMaps
 
Thank you to everyone who took the time to read our new mapping standard drafts and for the feedback voiced. Feedback as been actioned and the new mapping standards are now "official" in Australia.

Long blocks of text aren't fun. Use a browser plugin like Read Aloud https://chrome.google.com/webstore/deta ... olgimiaplp to make absorbing the material easier.

What mapping standards? What changes?

In case you've been busy with real life, our wiki home page has been reworked, including Australia's expectations:

https://wazeopedia.waze.com/wiki/Australia/Main_Page

We've released these new official mapping standards, including the Waze Editing Philosophy:

New technology, new mapping standards
- Road alignment and angles
- Removing excess nodes
- Dividing roads
- Turn instructions
- Junction boxes
- Mapping intersections
- Banned map edits
Update Requests (URs) - Old page redirected here.
Footpaths / Walking segments

Other new pages that aren't mapping standards:

The Waze Community
Editing levels and roles
Request a text-to-speech (TTS) change
Mapping videos
Scripts - Updated, thanks age4670 for helping.
 
 
LostInMyMaps
Waze Global Champs
Waze Global Champs
Posts: 1057
Answers: 3
Has thanked: 646 times
Been thanked: 320 times
Brendan (LostInMyMaps)
Global Champ, Coordinator, Volunteer Map Editor
Waze Australia

https://i.imgur.com/UGy6pq8.png


Join me in the Waze Australia Discord Server | Australia Wiki | New Aussie Editor Link