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AdventHealth - Apopka

2100 Ocoee-Apopka Rd, Apopka, Florida, United States
Review summary
Deb Sheidy
a week ago
My Dad was transferred here from Winter Garden because he needed an MRI. I was assured I would be notified when the transfer took place....I was not! Initially I had no idea where he was going. When I called to check the status of his transfer, was told he was transferred 2 hrs ago! That's when I found out where he went. There is NO communication from staff to family. If I didn't initiate a call it didn't happen. With Covid we were told no visitors. 2 days later found out visiting hrs are 1-3! So my 87 year old father say in his room for 2 days without seeing his family. Day 3 i finally talked to a supervisor and was assured it would improve. His discharge was canceled and no one communicated this to us. The reason it was canceled is because he didn't eat much lunch. I told them if there was any communication with family they would have known that was normal for him! It's now day 4 and I have heard nothing. I'm never allowing my family member back there.