I haven't been a patient, only a visitor. The son of a close personal friend was recently in the ICU on the 8th floor.
I witnessed some of the care given, was present during conversation with the Dr's. I interacted with the nurses by phone and in person. I spoke with a security officer, an Aurora representative and an morgue employee.
From entering to leaving, including the parking lot attendant ( I parked in the wrong lot) I was absolutely amazed by each employee.
It's so very obvious that the staff cares about human beings. They're very busy people who always make time to listen, care and respond. The quality of care is above and beyond what I've encountered at other locations. Each and every staff member is a true blessing to this hospital.
Thank You so very much for having wonderful employees!