I've used this terminal several times and this last time it was a complete mess. Staff have no clue what they are doing. i got there 2 and half hrs before my flight left and still missed it. it should have been an easy 30min to walk across. I had to ask 3 people for help and final the 3rd person said i was in the wrong line. This terminal is to help not make things worse. Especially when i pay for a service. Hopefully it gets resolved.