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Embassy Suites by Hilton

11301 Financial Centre Pkwy, Little Rock, United States
Review summary
3.9
Corey Childers
a week ago
The good: Comfortable beds. Decent parking. Spacious room. The rest: Our room had large brown stains in various parts of the floor. When we opens up the couch bed, there were old, rock-hard Goldfish crackers in the fold-out. There are a ton of dead wasps in the window framing of the bedroom. The room had an overall musty smell. The bathroom has no active ventilation for steam, so when showering, the entire room and everything in it, including my clothes, became damp. The walls between rooms are paper-thin, so we got to hear the couple in the room next door really getting to know one another every night, complete with their bed slamming against the wall. In a room booked for 2 nights with 3 people, they gave us 2 towels total. When we called this morning to ask for more towels, we were told they’d be up here by 9:00. At 9:20 I called again and they said they were coming out of the dryer and would be up soon. It’s 10:05 as I type this and I still don’t have towels, so I can’t shower and checkout is at 11:00.