I had a wonderful experience at Good Sam for labor and delivery. I especially appreciated the nurses that helped me, Natalie and Christine. Everyone I encountered on the unit was professional and kind to me. Having a positive experience while going through something so challenging is rare and special, and so I want to thank them for their kindness.
It has been challenging trying to navigate the billing from the hospital, but this is likely more of a systems issue rather than the responsibility of any of the staff members I have met. So hopefully the billing aspects can improve in the future. In the meantime, given the in-person care I received, I am still giving 5 stars. Thank you, Good Sam L&D.