Customer Service done right!
Every single interaction with Lodge staff was cordial.
You are paying for your amenities but you know this going in and the convenience to tap your room key to purchase goods and services makes navigating the facility without a wallet a breeze!!
Rooms are well and appropriately decorated, water park is well managed and organized. Even when there were lines to the water slides, they moved quickly and efficiently.
In lieu of a travel vacation, this was excellent and even as travel becomes more possible, we will likely still routinely return to Great Wolf Lodge!