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IKEA

7810 Katy Fwy, Houston, Texas, United States of America
Review summary
4.3
Kristy Trollope
6 months ago
Where Are The Employees? First time going to IKEA & it was a disaster. I already knew what I was going to get and needed 6 of the item. First I was directed to one area WAY on the other side of the store which you CANNOT get to easily, you have to walk in this crazy, winding aisle. Got to the department & couldn't find the item. Not one employee in sight anywhere. Walked around a bit & finally find someone & she tells me I was told wrong area & need to go upstairs (she thinks because store was remodeled). Get upstairs finally & still can't find item. Walk all over the store trying to find employee. FINALLY one points me in the other direction. Get my items & go to checkout (I had to walk through the whole downstairs again because you can't just go directly to another department. WORST STORE LAYOUT EVER!! Good deals are not worth the frustration.