We were in Miami for 2 nights and had to check out of our other hotel because it was not up to par. Immediately upon entering We found the Intercontinental Hotel to be a breath of fresh air. Everything was spotless and the service was top notch from every single person that we encountered. Our king size bed was very comfortable and sheets and towels were super clean and crisp. Lynette and Antonio were of great assistance and certainly looking forward to staying here again. We ordered the burger for dinner and it was well prepared to any 5 star standard. We had pancakes and omelette for breakfast and the service was prompt and professional. Usually when you order room service it takes a while and the food is cold upon arrival. But the food arrived very hot and tasty. The pool was clean and had plenty of towels.