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Kaiser Permanente Vallejo Medical Center

975 Sereno Dr, Vallejo, California, United States
Review summary
Adrian Ruiz
in the last week
I came here to visit a patient in the hospital but was denied by the security guard. I was given a phone number to call and complain. I was then told that I could go in because the security guard didn't have the right policy. The guard was then informed of the correct policy but told me that I wasn't going to get my way and the customer service person didn't know what they were talking about. I guess the security guards create policies and not the hospital staff.