I recently came in for an emergency appendicitis. We had gone on vacation to Napa when this happened and I was pleased to find a Kaiser facility so close. I came when emergency was fairly busy so that took a little while to get in. I ended up staying for over a week and was most pleased with the care I received. Everyone from the doctors and nurses down to the cleaning people we're so polite and courteous. The rooms were all private and none shared. I was actually disappointed when I got transferred to my home hospital in Southern California. By the end of the week I felt like I had achieved celebrity status because everybody knew me. This is not how I would have chosen to spend my vacation but I have nothing but good things to say about the staff. I have been a Kaiser member for a long time but this is the first time I really put them to the test and they passed with flying colors! If you ever need medical help I think you'll be in good hands if you go to this place!!