My son was born at Memorial West and was recently admitted there 19 years later. Nervous of course, but never doubt that he was in good hands. The staff cared for him like he was their own child. They were always respectful when I call, and not only provided me with accurate updates, but also comfort. It was most heartwarming one morning when I called and was told by the doctor that nurse Vivian, on her way to work made a special stop at Star Bucks to get my son a smoothie. I was literally overcome with emotion by Vivian’s kindness.
I cannot adequately express my gratitude to the staff at Memorial West, but to Vivian, your thoughtfulness, compassion and kindness certainly makes this world a better place. Thank you for being genuinely helpful. This kind deed will be told many times over.
Martin & Mom