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UM Specialist Centre (UMSC)

Lot 28 Lorong Universiti, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Review summary
4
Neila Maryam
in the last week
Great doctor. I am thankful for the friendly staff who helped me but overall the hospital's system needs to improve. It doesn't seem fully computed, I saw staff passing over papers by hand to process at the counters. After my appointment, I was directed to multiple counters and had to get one of the staff to write down what to do and where to go so it's clearer for me. I'm fine with it as I'm able to walk and understand what to do but it might not be as easy for the disabled, elderly and families with young children. It's too bureaucratic that it looses human touch and sensitivity. Hope administrators will look into this problem.