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REI

279 Salem St, Reading, United States
Review summary
4.6
Meredith
a week ago
I want to love this place but every time I go in, I'm disappointed. There's lots of things available, but never the item I'm looking for. And the service...yesterday I went in hoping to find a pair of sandals. Walked into the shoe area and saw a few people milling around. You have to ask someone for the size you want and the one person working there was helping another customer. So I wandered around a bit and glanced over to see her with a pile of shoe boxes, doing something. I thought she'd come over to me but she didn't even look up. So I headed over to ask her for help. Meanwhile, someone else walked into the shoe area and the worker looked up, greeted the new person, and immediately began speaking to her, completely ignoring me, less than 5 feet away. I left in disgust.