They were helpful enough. But the service/wait time was a bit excessive. I don't know if they were understaffed or what but it took forever to get checked out with the car. I will also say that they handled my exchange a little faster. They apparently opened an express window in the garage and got a few of us out that way. I'm just curious why it wasn't opened up already instead of routing us back to the office just to get rerouted back to the garage where it got done at the express window?? It would have made more sense to have one of your express windows open already
