I planned a couples massage for my husband and I for his birthday. He took the morning off of work for our appointment. We also stayed the night in the casino hotel. We walked into the spa and were told they couldn’t do the couples massage because someone called in and they only had one girl available. She offered to go ahead with one person or for us to reschedule. We were both bummed and decided to just leave without rescheduling. The next day the spa called and offered us free massages to make it up to us. We haven’t gone in yet but we were happy that they made it right.