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Sheraton Palo Alto Hotel

625 El Camino Real, Palo Alto, California, United States
Review summary
4.1
Kelly Walsh
2 months ago
The service and staff here are TOP NOTCH! The hotel was clean, super quiet, comfortable, and provided almost anything you could need... We truly enjoyed our stay. Were it not for the power outage (city, not property), I wouldn't have deducted a star. No one came around to offer lanterns or information... we had to go searching for someone to ask in the pitch black at an unfamiliar place at almost 11pm. But, hey, good training, I guess! The pool is heated and lovely, and they currently run a 4 hour reservation system so it wasn't crowded at all. The restaurant provided good food and decent cocktails, and the bed was super comfortable. The rooms are a touch dated (80s inspired Asian decor) and ours was a little dusty from lack of use, but we didn't mind giving it a quick clean up of our own given the times. All in all, we would definitely go back and stay again, which is pretty much the best review anyone can give these days!