Driving directions

The Home Depot

701 Boston Post Rd E, Marlborough, Massachusetts, United States
Review summary
4.2
Laura Helmuth
in the last week
Fran! My husband and I took my dad to the Home Depot in Marlborough, MA a few weeks back. Let me preface this by saying that my father is 89, determined, and deaf to a point that he can not hear unless you yell. We had many employees walk by and disregard him and us. We even had one woman look at him and pretty much run. She worked there too. In desperation (knowing that it would be a very long trip without help in this giant store), I asked a guy where to get the correct shingles that dad was looking for. It was Fran. He helped. Not only did he help but he realized our need for help with my dad. Fran was the ONE person that we have ever met in a Home Depot that is knowledgeable, kind, caring, and helpful. This guy needs a raise. I cannot tell you how appreciative we are for his help in a very difficult situation. He stayed with us and made sure that we were all set. He even pushed the carts to help dad. If it wasn’t for Fran, we would’ve been there for six hours. No joke. If you need help at the Home Depot in Marlborough, MA, ask for Fran. His patience with my difficult dad amazed us. It was like an angel was sent that day. Thank you Fran! We will be back!