Great customer service. I don't remember the guys name but he is a black American male and he was working the evening of May 29th. He was very helpful and great customer service. During the Memorial day weekend the prices were very affordable. Actually, the prices were great for a 5 star upscale hotel. Very clean rooms. Loved being near Starbucks and Whole Foods. Great free parking nearby. Everything was so great. The Hotel at Avalon will be my go to place to stay whilst in Atlanta.