We stayed here for one night on our way from Vermont to Texas. Laura or Linda checked us in and she was simply delightful. Full of suggestions of things to do before we left the city. Our room was very clean, on the top floor with a great view. The bed was extremely comfortable with a lovely duvet and great pillows. Rain shower head with a wand In he bathroom. Adjustable thermostat that got as cold as wanted it. Great experience after a long day of driving. The elevators were the coolest I have ever seen. You choose your floor before getting on, and then it tells you which carriage will take you to your floor. Then it’s just you, flying up 26 floors! Super cool!