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Complete Impound & Recovery

1370 Emig Rd, Columbus, OH, US
Review summary
2.1
Hayes Minich
in the last week
NEVER GO HERE. Unprofessional and was told incorrect information that ended up costing us over 500 dollars. Our car was stolen and towed there. We came the day of finding out to pay the approx 275 hold and release as well as get it towed to the mechanic shop. We paid and left. A week later the car is missing and we were told that we never paid the fee for it to be towed to the mechanic even though we had the receipt. They also said there would be no hold and release fees because we already paid them when we came back to pay the magical new tow price of 175. One day after we called to arrange the tow because we were able to pay and now it's 380 dollars. THEY ARE CROOKS WITH NO CUSTOMER SERVICE. DO NOT GO HERE AND IF YOUR CAR GETS TOWED TAKE IT OUT AS SOON AS POSSIBLE.