My household's holidays would have been bleak without American Eagle. We were able to get almost everything in one spot. With some communication we were able to pickup at their Woodland Hills Mall store. A return was so easy. Libby walked me through it and made certain we got the correct size...and no shipping!
There's a tone, a culture, that's set from the top. I wanted to give the manager, (Amber) this feedback and I hope to have a growing and endearing relationship with the brand, from now on.