Smudged city: Difference between revisions View history

imported>Kentsmith9
(editing note)
imported>Kentsmith9
(Merged with Duplicate city - part 2)
Line 1: Line 1:
{{Red|This page is currently being edited, so parts of it may seem out of sync for a short time. See [[Talk:Fixing_%22smudged%22_cities|Discussion page]] for more information.}}
{{Red|This page is currently being edited, so parts of it may seem out of sync for a short time. See [[Talk:Fixing_%22smudged%22_cities|Discussion page]] for more information.}}


A '''city smudge''' or '''smudged city''' is when the name of a city appears on the client map where it doesn't belong. The city name may be a real city in the wrong place or it may be an incorrect city that does not exist. It may be a single letter for the city name (''f'' instead of ''Fort Worth''). '''Duplicate cities''' are generally caused by the state field (in the US) for one or more segment properties having the wrong or missing state name. They can also be caused by incorrect city names include simple misspellings (''Forth Wroth'' instead of ''Fort Worth'').
A '''city smudge''' or '''smudged city''' is when the name of a city appears on the client map where it doesn't belong. The city name may be a real city in the wrong place or it may be an incorrect city that does not exist. It may be a single letter for the city name (''f'' instead of ''Fort Worth'').  


Waze attempts to connect all roads with the same country, state, city, and road name together. Therefore if someone has labeled a road in California as belonging in Virginia, that city's name will now appear along a band across the US.
Waze attempts to connect all roads with the same country, state, city, and road name together. Therefore if someone has labeled a road in California as belonging in Virginia, that city's name will now appear along a band across the US.


Following are steps to take and some examples of how to resolve these situations.
'''Duplicate cities''' are generally caused by the state field (in the US) for one or more segment properties having the wrong or missing state name. They can also be caused by incorrect city names including simple misspellings (''Forth Wroth'' instead of ''Fort Worth'').
 
Following are some city smudge examples and the steps to take to resolve these situations.


== Identify the problem ==
== Identify the problem ==
Make note of the name of the city you are seeing. Typically this is found simply by driving with the client application active and noticing an unexpected city name appearing on the map. You can also use the [[Waze Map Editor]]. It helps to see the problem area by turning off all [[layers]] except for Cities and Road name.
[[Image:CitySmudge01.jpg|200px|right]]
If someone has not already pointed out the location of the problem city name, you may run across a smudged city while driving with the client application. When that happens make note of the city name you are seeing that seems out of place. Either write it down exactly as spelled or take a screen shot for later review. You can also use the [[Waze Map Editor]] by turning off all [[layers]] except for Cities and Road name. This will make any problem cities stand out more clearly. Sometimes you can also turn off the road layer and only look at the city layer colored polygons. When you see very small polygons or perfectly shaped polygons it might be a smudged city.


== Check the editor for obvious errors ==
== Check the editor for obvious errors ==
[[Image:DupeCity1.jpg|300px|right]]
[[Image:DupeCity1.jpg|300px|right]]
Using the map editor in the area that you saw the problem, [[Map_Editor_Interface_and_Controls#Zoom_Control|zoom]] in and out a few times and make note of the names of cities you see displayed over the map. If you can find the misplaced city name or you see two of the same city names, bingo! Go to [[#Find the specific segment|Find the specific segment]].
Use the map editor to [[Map_Editor_Interface_and_Controls#Zoom_Control|zoom]] into and out of the area of question on the map. Sometimes the road layer will not always show every city name at every zoom level. If you can find the misplaced city name or you see two of the same city names, bingo! Go to [[#Find the specific segment|Find the specific segment]] below to fix it.
{{Clear}}
{{Clear}}


== Step 3: Check for non-local errors in the editor ==
== Check for non-local errors ==
* In the editor, type the name of the smudged city into the search bar with NO state. Hit enter and a list of options should appear.
In the editor, type the name of the smudged city in question into the search bar with NO state. Hit enter and a list of options should appear. One by one, pick each returned result. Similar to [[#Check the editor for obvious errors|the step above]], you want to zoom and scroll around a little. You are looking for the smudged city name showing up multiple times. Also on the map you are looking for that out of place small city polygon.
* Now one by one, pick each returned result. Similar to [[#Step 2: Check the editor for obvious, close errors|Step 2]], you want to zoom and scroll around a little.
 
* You are looking for the smudged city name showing up multiple times like what was found in the Fayetteville, AR area while looking for the source of the Charlotte, NC example:
Remember to repeat this process for each result returned by the search bar.
('''NOTE:''' this is also a good way to find typos of city names)
If you find the smudged city name displayed, go to [[#Find the specific segment|Find the specific segment]] below. If not, we have to look harder.
 
== Try to find the smudge in the client ==
In the client application, change your map color scheme to the "Map editors" theme. Using the map on the client, start zooming out and scrolling around. You want to find the edge of the city you are in, and then look for lines coming out of that shaded polygon. You will hopefully see the band that represents the smudge passing through your area. It will NOT appear at every zoom level, so zoom in and out and scroll 360 degrees around your city.


:[[Image:Smudge_Editor.jpg]]
This is what was found due west of Charlotte, NC in our example. Notice the name of the smudged city (Fayetteville) on top of a very thin shaded line running east/west:


* Remember to repeat for each result returned by the search bar.
:[[Image:Smudge_Client.jpg]]
* If you find the smudged city displayed, go to [[#Step 5: Find the specific segment|Step 5: Find the specific segment]]. If not, we have to look harder.


Now without changing the zoom level, scroll along that line to try to find the other end. You will pass through other larger city polygons. You want to scroll in the same direction to the other side of that larger city and see if the line comes out the other end. If it does, you keep scrolling. If it doesn't come out, then the source of the smudge is somewhere in that city.


== Step 4: Try to find the smudge in the client ==
If you then find the name of the smudged city within the city where the line disappears, go on to [[#Find the specific segment|Find the specific segment]] below.
* First, change your map color scheme to the "Map editors" theme.
* Using the map on the client, start zooming out and scrolling around. You want to find the edge of the city you are in, and then look for lines coming out of that shaded polygon.
* You will hopefully see the band that represents the smudge passing through your area. It will NOT appear at every zoom level, so zoom in and out and scroll 360 degrees around your city.
* This is what was found due west of Charlotte, NC in our example. Notice the name of the smudged city (Fayetteville) on top of a very thin shaded line running east/west:


:[[Image:Smudge_Client.jpg]]
If you don't find the name, you will also go to [[#Find the specific segment|Find the specific segment]] below, but you will have no city name to zoom in on, so you have to do a lot more scrolling around.


* Now without changing the zoom level, scroll along that line to try to find the other end.
If you can't find a line to follow, then it is a real tough smudge to hunt down. Try zooming out even more. For some smudges you may have to zoom out to see half of the US before seeing the smudge.
* You will pass through other larger city polygons. You want to scroll in the same direction to the other side of that larger city and see if the line comes out the other end.
* If it does, you keep scrolling. If it doesn't come out, then the source of the smudge is somewhere in that city.
* If you then find the name of the smudged city within the city where the line disappears, go on to [[#Step 5: Find the specific segment|Step 5: Find the specific segment]].
* If you don't find the name, you will also go to [[#Step 5: Find the specific segment|Step 5]], but you will have no city name to zoom in on, so you have to do a lot more scrolling around.
* If you can't find a line to follow, then it is a real tough smudge to hunt down. Try zooming out even more. For some smudges I have had to zoom out enough to see half of the US before seeing the smudge.
* If you still can't find it, it may be a new smudge that hasn't fully been built into the map tiles '''OR''' it may be an old smudge that someone has fixed and the map tiles have not yet updated to remove it.


If you still can't find it, it may be a new smudge that hasn't fully been built into the map tiles '''OR''' it may be an old smudge that someone has fixed and the map tiles have not yet updated to remove it.


== Step 5: Find the specific segment ==
== Find the specific segment ==
* Once you find the general location of the smudge in the editor, zoom into each place the name appears. The problem segment will most likely be under/near one of the names.
Once you find the general location of the smudge in the editor, zoom into each place the name appears. The problem segment will most likely be under/near one of the names.
* Use the [[Community_Plugins%2C_Extensions_and_Tools#Papyrus_Extended_Tools|Papyrus Extended Tools add-in]] to identify segments in the current view. You may need to zoom in, scroll around, and refresh the add-in table numerous times.
* Click the column heading for State and look for things that do not belong.
* Remember there may be only one segment or there may be many. They can be touching or they can be a mile apart. Try to look around even after you think you have addressed all impacted segments.


[[Image:CitySmudge01zoom.jpg|200px|right]]
Remember there may be only one segment or there may be many. They can be touching or they can be a mile apart. Try to look around even after you think you have addressed all impacted segments. With the city layer turned on you can generally follow the seemingly misplaced colored polygon. The edges of the polygon will include the incorrectly named segments.
{{Clear}}


----
----
'''NOTE: You need to check both ends of the smudge!'''
'''NOTE: You need to check both ends of the smudge!'''


:You may find a one-sided smudge where a valid city is extended to the wrong place. Example: Fayetteville, NC appearing in Fayetteville, AR.
You may find a one-sided smudge where a valid city is extended to the wrong place. Example: Fayetteville, NC appearing in Fayetteville, AR.


:Or you may find a two-sided smudge where an invalid city is in two places. Example: Fayetteville, AL appearing in both Fayetteville, NC and Fayetteville, AR.
Or you may find a two-sided smudge where an invalid city is in two places. Example: Fayetteville, AL appearing in both Fayetteville, NC and Fayetteville, AR.


:If you find a city with no state or the state showing as "Other", then it is almost certainly a two-sided smudge.
If you find a city with no state or the state showing as "Other", then it is almost certainly a two-sided smudge.


:Although explained as two-sided, they can actually be multi-sided. There was a previously cleaned up smudge of Columbus, Other that spanned 3 states and formed a giant triangle instead of a thin band.
Although explained as two-sided, they can actually be multi-sided. There was a previously cleaned up smudge of Columbus, Other, that spanned 3 states and formed a giant triangle instead of a thin band.


::[[Image:Columbus_before_2.jpg]]
::[[Image:Columbus_before_2.jpg]]
Line 67: Line 64:
----
----


== Make corrections ==
If you have permissions, correct the information for any incorrect segments. If you do not have permissions, try to contact the [[Area_Manager#What_is_an_Area_Manager.3F|Area Manager]] for that location. If you do not know who the Area Manager is or the Area Manager is unresponsive, post a request with permalink to the [http://www.waze.com/forum/viewforum.php?f=199 Map → Editing → Update Requests] board of the forums.
=== Missing state name ===
In the United States, road segments have a field for the State name. There are times when this field is blank, other, or a different state than reality. In all three of these cases, because the city name is connected with a different state than the surrounding road segments, the Waze database assumes this is a different city so creates a separate color for the [[Layer#Cities|city layer]].
[[Image:DupeCity2.jpg|500px]]
{{Clear}}
Notice two things in the image:
1. The purple area directly above the selected street is pointing out the Waze system thinks this city is not the same as the surrounding area.
2. In the edit areas on the left you can see the drop down box for the state is showing a blank is currently selected when it should be California.
For each of the segments near the different colored city polygon, select each segment individually and correct the state name and press Apply. Then save changes.
You will not immediately see the city layer change. You have to wait for the next map update.
=== Typographical error ===
Sometimes the duplicated error is because there is a spelling error in one of the two entries as noted earlier in this article.


== Step 6: Make corrections ==
It helps to see the problem area by turning off all [[layers]] except for Cities and Road name. Next [[Map_Editor_Interface_and_Controls#Zoom_Control|zoom]] into the city name that does not appear to be in the center of the city area.
* If you have permissions, correct the information for any incorrect segments.
* If you do not have permissions, try to contact the [[Area_Manager#What_is_an_Area_Manager.3F|Area Manager]] for that location.
* If you do not know who the Area Manager is or the Area Manager is unresponsive, post a request with permalink to the [http://www.waze.com/forum/viewforum.php?f=199 Map → Editing → Update Requests] board of the forums.


Select the road closest to the incorrectly spelled city name and if that road name is actually incorrect update the name and select Apply. Also check some of the surrounding street segments to confirm if they are spelled correctly. Save changes.


== Step 7: Verify corrections ==
== Step 7: Verify corrections ==
* You will need to wait for a map tile rebuild before you will see any changes!  How long is that?  [[Map_Editing_%28new_Editor%29#Map_Update_Timing|It varies.]]
You will need to wait for a map tile rebuild before you will see any changes!  How long is that?  [[Map_Editing_%28new_Editor%29#Map_Update_Timing|It varies.]] Hopefully the smudge will simply vanish, but it may remain or move slightly. This just means that there are more segments out there and you will need to repeat the process to hunt them down.
* Hopefully the smudge will simply vanish, but it may remain or move slightly. This just means that there are more segments out there and you will need to repeat the process to hunt them down.

Revision as of 21:05, 1 June 2013

This page is currently being edited, so parts of it may seem out of sync for a short time. See Discussion page for more information.

A city smudge or smudged city is when the name of a city appears on the client map where it doesn't belong. The city name may be a real city in the wrong place or it may be an incorrect city that does not exist. It may be a single letter for the city name (f instead of Fort Worth).

Waze attempts to connect all roads with the same country, state, city, and road name together. Therefore if someone has labeled a road in California as belonging in Virginia, that city's name will now appear along a band across the US.

Duplicate cities are generally caused by the state field (in the US) for one or more segment properties having the wrong or missing state name. They can also be caused by incorrect city names including simple misspellings (Forth Wroth instead of Fort Worth).

Following are some city smudge examples and the steps to take to resolve these situations.

Identify the problem

If someone has not already pointed out the location of the problem city name, you may run across a smudged city while driving with the client application. When that happens make note of the city name you are seeing that seems out of place. Either write it down exactly as spelled or take a screen shot for later review. You can also use the Waze Map Editor by turning off all layers except for Cities and Road name. This will make any problem cities stand out more clearly. Sometimes you can also turn off the road layer and only look at the city layer colored polygons. When you see very small polygons or perfectly shaped polygons it might be a smudged city.

Check the editor for obvious errors

Use the map editor to zoom into and out of the area of question on the map. Sometimes the road layer will not always show every city name at every zoom level. If you can find the misplaced city name or you see two of the same city names, bingo! Go to Find the specific segment below to fix it.

Check for non-local errors

In the editor, type the name of the smudged city in question into the search bar with NO state. Hit enter and a list of options should appear. One by one, pick each returned result. Similar to the step above, you want to zoom and scroll around a little. You are looking for the smudged city name showing up multiple times. Also on the map you are looking for that out of place small city polygon.

Remember to repeat this process for each result returned by the search bar. If you find the smudged city name displayed, go to Find the specific segment below. If not, we have to look harder.

Try to find the smudge in the client

In the client application, change your map color scheme to the "Map editors" theme. Using the map on the client, start zooming out and scrolling around. You want to find the edge of the city you are in, and then look for lines coming out of that shaded polygon. You will hopefully see the band that represents the smudge passing through your area. It will NOT appear at every zoom level, so zoom in and out and scroll 360 degrees around your city.

This is what was found due west of Charlotte, NC in our example. Notice the name of the smudged city (Fayetteville) on top of a very thin shaded line running east/west:

Now without changing the zoom level, scroll along that line to try to find the other end. You will pass through other larger city polygons. You want to scroll in the same direction to the other side of that larger city and see if the line comes out the other end. If it does, you keep scrolling. If it doesn't come out, then the source of the smudge is somewhere in that city.

If you then find the name of the smudged city within the city where the line disappears, go on to Find the specific segment below.

If you don't find the name, you will also go to Find the specific segment below, but you will have no city name to zoom in on, so you have to do a lot more scrolling around.

If you can't find a line to follow, then it is a real tough smudge to hunt down. Try zooming out even more. For some smudges you may have to zoom out to see half of the US before seeing the smudge.

If you still can't find it, it may be a new smudge that hasn't fully been built into the map tiles OR it may be an old smudge that someone has fixed and the map tiles have not yet updated to remove it.

Find the specific segment

Once you find the general location of the smudge in the editor, zoom into each place the name appears. The problem segment will most likely be under/near one of the names.

Remember there may be only one segment or there may be many. They can be touching or they can be a mile apart. Try to look around even after you think you have addressed all impacted segments. With the city layer turned on you can generally follow the seemingly misplaced colored polygon. The edges of the polygon will include the incorrectly named segments.


NOTE: You need to check both ends of the smudge!

You may find a one-sided smudge where a valid city is extended to the wrong place. Example: Fayetteville, NC appearing in Fayetteville, AR.

Or you may find a two-sided smudge where an invalid city is in two places. Example: Fayetteville, AL appearing in both Fayetteville, NC and Fayetteville, AR.

If you find a city with no state or the state showing as "Other", then it is almost certainly a two-sided smudge.

Although explained as two-sided, they can actually be multi-sided. There was a previously cleaned up smudge of Columbus, Other, that spanned 3 states and formed a giant triangle instead of a thin band.


Make corrections

If you have permissions, correct the information for any incorrect segments. If you do not have permissions, try to contact the Area Manager for that location. If you do not know who the Area Manager is or the Area Manager is unresponsive, post a request with permalink to the Map → Editing → Update Requests board of the forums.

Missing state name

In the United States, road segments have a field for the State name. There are times when this field is blank, other, or a different state than reality. In all three of these cases, because the city name is connected with a different state than the surrounding road segments, the Waze database assumes this is a different city so creates a separate color for the city layer.

Notice two things in the image:

1. The purple area directly above the selected street is pointing out the Waze system thinks this city is not the same as the surrounding area.

2. In the edit areas on the left you can see the drop down box for the state is showing a blank is currently selected when it should be California.

For each of the segments near the different colored city polygon, select each segment individually and correct the state name and press Apply. Then save changes.

You will not immediately see the city layer change. You have to wait for the next map update.

Typographical error

Sometimes the duplicated error is because there is a spelling error in one of the two entries as noted earlier in this article.

It helps to see the problem area by turning off all layers except for Cities and Road name. Next zoom into the city name that does not appear to be in the center of the city area.

Select the road closest to the incorrectly spelled city name and if that road name is actually incorrect update the name and select Apply. Also check some of the surrounding street segments to confirm if they are spelled correctly. Save changes.

Step 7: Verify corrections

You will need to wait for a map tile rebuild before you will see any changes! How long is that? It varies. Hopefully the smudge will simply vanish, but it may remain or move slightly. This just means that there are more segments out there and you will need to repeat the process to hunt them down.