Steps to reproduce this issue:
There is an active closure where URs can be seen indicating that it is no longer present, in addition to GPS traces clearly crossing the closure.
However, the closure does not lift automatically, despite the “ignore traffic” checkbox not being selected.
Permalink:
https://waze.com/es-419/editor?env=row&lat=-34.61109&lon=-58.42885&marker=true&zoomLevel=19&segments=85680770&mapUpdateRequest=23596629
Are you using scripts? Which ones?:
No.
If I am correct, vehicles driving over a closure will only temporarily remove the closure but the closure will go back to active until the hard end time of the closure. I am thinking that the “ignore traffic” checkbox prevents the temporary removing.
There were plenty URs indicating the closure wasn’t there anymore (IRL).
So definetely something’s wrong.
Hello @NicolasWaisman
Thank you for your feedback. The closure is no longer appearing on the map; therefore, there is not much we can investigate at the moment.
Could you please also double-check on your end?
Best regards,
Olesya
Hello @NicolasWaisman
After discussing this issue internally, we found that the traffic detection mechanism for this closure had not worked as expected and therefore an internal ticket has been opened for in-depth investigation.
Kind regards,
Olesya
Hello @NicolasWaisman
What we have found is that the current system uses certain heuristics that could cause road closures with low Waze traffic to become suspended and then get reactivated, which is what we have observed here.
This will be taken into account in future improvements to better handle road closures.
Thank you and best regards,
Olesya