Working on UR
Long story short: Right now 2 streets with same name and same town name - but one should be in Chatham and one in Chatham Township - question which one?
Street #1
Street #2
I hope to receive more info from reporter.
Let me know what is the best option to fix.
I’m not sure you need more information. There are clearly two geographically distinct segments that share a name.
Have you done any testing in your own app to see if the routing issues described are happening? If the user got a location from a bad Google pin or other crummy house number location (or selected the wrong choice) they’ll keep getting sent there until they delete the location from history & favorites and refresh with a new search.
First question: do house numbers overlap? If not, just add house number to both segments and when a user does a search for a full address including house number it’ll go to the right segment. Same as it would with a split street.
Second: Are Chatham and Chatham township actually two different towns? If so, there’s a whole bunch of segments that’ll need to be changed to Chatham Township to reflect that.
Have you gotten any information from the NJ Tax map? http://njgin.state.nj.us/oit/gis/NJ_TaxListSearch/
reporters home: https://www13.state.nj.us/pls/nj_public/f?p=TAXLIST:12:3084651469519700::NO::PAMS_PIN_MAP,P12_TAX_YEAR:1405_122_6,2014
other location: https://www13.state.nj.us/pls/nj_public/f?p=TAXLIST:12:1430834043594673::NO::PAMS_PIN_MAP,P12_TAX_YEAR:1404_110_8,2014
Tax Map indicates they are legitimately identical in address. 12 Overlook Rd, Chatham, NJ 07928
Leave it to Jersey to approve that ridiculousness. (Sorry, had to.)
The Chatham Twp one does not have a HN nor an RPP. The Chatham Boro one has a HN but I can’t tell if it’s confirmed or not. I can only view the HNs. (It’s OOMA).
With that said, I’d start looking at Google. But even then, I don’t know how you’re going to differentiate between them. Let’s say you make Chatham Twp. Unless someone knows to search with that city name, they’re still going to get the other location. Same with the reverse…Chatham Boro. Create both, user searches using just “Chatham” and they’ll get kicked to Google because no matches in Google. Plus you have the added side effect of pooching all the other addresses that aren’t duplicates.
Not quite … The detailed information on the tax map (linked in my second message) shows one is Chatham Township and one is Chatham Boro. I was hoping to let Krys ‘discover’ that.
I can’t tell if HNs are confirmed or not either, but I think we may have to start with getting the Township and Boro as two separate cities and making sure the HNs at least on these two streets are touched to avoid the Google confusion.
They both actually use the same address…not in the weird world of Waze. Appending Twp or Boro to the name may fix this specific case but only if users know to search as such. And probably 99% of the user base won’t. They just search for Chatham and continue to get the wrong one.
Thank for all inputs.
Sorry - I should provide more info in my first post:
-I looked at NJ TAX map before posting but as mentioned by Erik - tax maps shows “same address” for both locations - detailed info shows “boro and township” but many times Tax maps are not 100% correct - so I am waiting for more info from reporter to verify info from tax maps.
HNs - numbers 8-12 are on street #2 and other numbers are on ST #1 - to add 8-12 to ST #1 I have to “move street to Township” but all streets around this area are “in Chatham not in township”.
And as mentioned by Erik this will only work if driver will search for township.
Wait … is HN 12 the only on that overlaps?
In that case maybe we just delete the HN 12 from whichever segment it’s on and add an RPP for Township and Boro on each street …
It’ll still require user to know ahead of time to append with “Twp” or “Boro” or it will kick to Google as there’s no result in Waze. If it lists both and the user can choose which, I guess that’s an acceptable compromise.
I think there were more duplicate HNs but can’t recall with certainty.
As you type in the search bar (I just did “2 main st”) the results box populates with suggestions.
So if we make sure both the 12 Boro and 12 Township address exist both should appear as the user types. It should show both when the user has typed as far out as “12 Overlook Rd, Chatham” as the difference (twp/boro) is after that.
I’m hesitant to potentially screw up all other addresses that aren’t duplicates and do work by splitting city names. I realize this is the standard guidance, but even that’s been in flux lately with the alt name use to fix city name issues in addresses. Splitting the township from the borough will be creating an address issue for one or the other.
Yeah. I’m really not sure what the best way to go is.
Would be nice if a local can tell use if Chatham Twp and Chatham Boro are really considered two separate towns by the locals.
From experience in other areas, I’d guess they call the whole place Chatham.
We want to keep just “Chatham” for both the township and the borough, since they border. No one is going to enter township or borough or whatever other arbitrary way we may try to separate them, likely making such a separation moot.
If we actually have overlapping HN’s on separate roads of the same name between them, have you checked for CDP’s or other way the post office would handle them? The reason I ask is because in neighborhoods like Chatham township and Chatham borough most people consider their address to be the same as where their mail gets sent to.
Hi PhantomSoul,
As per CDP (and detailed info from tax map) - UR is in Chatham Township.
Using WME road selector… many streets in the area are set as “Chatham Twp”, so I will change this street to “Chatham Twp” - then will add all “missing HN” on both streets.
If you have time please check this UR (quite long) Permalink.
Don’t jump the gun, we’re still working towards a consensus of what’s the proper way to handle this.
I agree with Phantom and NJMedic. Mostly unfixable, other than a small band-aid that makes the edge case just a bit less rough - displaying both in the search result so users have a crying chance of realizing that they need to check more closely to be sure of their destination. Most users are either going to pick the first one without reading the second, or will just choose one of the two randomly on the assumption that the app mistakenly listed it twice.
So as far as I know, both areas are known as Chatham, and have postal addresses in Chatham, which is how a large majority of people would search for addresses here, right? I would actually say that the Chatham Twp name is obsolete where it appears and should probably be changed to Chatham.
Now if we have totally different addresses with the same number and street name between Chatham (borough) and Chatham (Twp), then I would look to see how the post office handles it, for 2 reasons. First, the must have unique addresses per city to be able to deliver mail to the correct place. Second, because of the uniqueness guaranteed by the first reason, the vast majority of people in suburban neighborhoods like Chatham would expect their postal address, complete with the city it uses, to be its navigation address as well.
This (change to Chatham) can be completed once I figure out how the post office handles delivery to same street name in different Chatham area.
How to figure out how the post office handles delivery to same street name in different Chatham area? Call the post office?
That’s what I’d do.
What’s the address in question? Has it been mentioned here?