Discrepancy PUR Count in WME Feed

Describe the problem*:
Hello,

I’m not sure if everyone is aware, but in Brazil we use a dashboard (https://wmebr.info/ur/purs_report.php?country=Brazil) to improve management. All countries can use it as well. Anyway, what I’d like to report is that in some Brazilian states’ dashboards, there’s a noticeable discrepancy between the number of PURs shown in the dashboard and in WME.

For example, in Rio de Janeiro, WME currently shows 127 PURs, while the dashboard shows 780.

After running a few tests to identify the cause, I found that several PURs are not appearing in the WME feed, even when using a fully open filter. These PURs only appear if I click directly on the place.

I’m not sure if this is happening with other types of reports, but I’ll share this with the community. If anyone notices similar behavior with URs, MPs, or Map Suggestions, please report it below.

Here are some examples of PURs older than 60 days that do not appear in the WME feed but do appear in the dashboard. Once again, they only show up if I click on the place.

  1. https://waze.com/pt-BR/editor?env=row&lat=-22.72330&lon=-43.24609&zoomLevel=15&venues=207619621.2075868528.2324572

  2. https://waze.com/pt-BR/editor?env=row&lat=-22.70879&lon=-43.14643&zoomLevel=17&venues=207685157.2076982640.9523942

  3. https://waze.com/pt-BR/editor?env=row&lat=-22.89235&lon=-43.27864&zoomLevel=19&venues=207554083.2075671903.40467846

  4. https://waze.com/pt-BR/editor?env=row&lat=-22.77450&lon=-42.93141&zoomLevel=17&venues=207816228.2077965675.7966888

  5. https://waze.com/pt-BR/editor?env=row&lat=-22.50477&lon=-43.18177&zoomLevel=18&venues=207619623.2076327302.1855057

What device were you using?:
beta-in-car
How are you connected to the car?:
Cable
Car Model
:
Samsung
Car year:
1800
What is the bug affecting?:
WME
Can you reproduce it?:
Always Happens
Operating system*:
beta-android
Device Information*:
Samsung
Waze Version Number*:
5.11.5.1
How badly did this affect use of the product?:
Medium


10 Likes

Hello @GabiruX,

Thank you so much for flagging this issue! I have raised it with the team and I’ll keep you posted on further updates.

Best regards,
Olesya

6 Likes

I’m still finding several places with pending PURs that don’t appear in the issue tracker, even with no filters applied. The only way to see these PURs is by clicking on the place and viewing them through the “Place Information” tab on the left panel.

example: permalink

5 Likes

I’m also seeing PURs missing from the issue tracker. Here are a couple of examples:

  1. https://www.waze.com/en-US/editor?env=usa&lon=-81.04702&lat=37.79058&zoomLevel=20&venues=182845818.1828130499.21081455
  2. https://www.waze.com/en-US/editor?env=usa&lon=-81.63386&lat=38.35037&zoomLevel=20&venues=182452608.1824329467.3181942
6 Likes

Hi @daviaraujo93 @fuji2086,

Thank you for your examples, I have updated the internal case accordingly. I will let you know once there is an update.

Best regards,
Olesya

6 Likes

This is also happening in Mexico.
Thanks,
Santiago

4 Likes

Thank you @velezss I have let the team know. The issue is being worked on.

Kind regards,
Olesya

4 Likes

Hi,
I´ve also an PUR which is not found with the issue-tracker.

https://waze.com/de/editor?env=row&lat=51.32309&lon=9.16597&zoomLevel=20&venues=6029825.60101644.39635826

Photo-Update.

Is locked to 5 an not edited.

Best regards Sebi

3 Likes

If you edit a place without approving the PUR, the PUR will appear in the tracker.

3 Likes

Adding two more cases as my two cents. Neither is in feed, but only discoverable with external scripts.

4 Likes

I reported this bug back in September during the EMEA meetup and recently sent several examples to Olesya as well.

I’ve encountered this issue multiple times over the past year in different places and situations
(it has come and gone with different WME versions),
so it definitely seems to be recurring.
I understand from Olesya that the issue has been prioritized and is being investigated, and I’m glad to see I’m not the only one who’s come across it…

5 Likes

Thank you for sharing these examples @matsalka. I’ll add them to the internal case for further investigation.

Best regards,
Olesya

4 Likes

Your input is much appreciated @Stomtape. I can confirm that the issue has been prioritized. I’ll keep you posted on the progress.

Thank you and regards,
Olesya

4 Likes

I’ve noticed that some old PURs are showing up in the filter again, even though there haven’t been any recent edits. Others remain as PURs but still don’t appear.

LINK: https://waze.com/pt-BR/editor?env=row&lat=-22.98252&lon=-43.22540&zoomLevel=20&venues=207619618.2075999574.40985518

6 Likes

A post was split to a new topic: PUR duplicate place name invisible unless zoomed in closely

Hi @Stomtape,

Thank you. for spotting this issue! It appears to be a separate bug, so I’ll raise a new report based on your last post here.

Best regards,
Olesya

4 Likes

Hi @Olesya-Staff
Any news on this bug? Today WME is showing only 15% of the open PURs in Brazil

5 Likes

@Olesya-Staff any news? You abandoned us :cry:

5 Likes

Hi @daviaraujo93,

There is no particular news yet. The issue has been prioritized, however, so hopefully we’ll be able to provide you with an update,

Not at all, I keep this bug on my radar, I promise!

7 Likes

Is this a…: Standard bug
Steps to reproduce this issue: Since the issue tracker doesn’t list the PURs, I found this one by chance.

Selected the place, and saw it had pending updates. I reloaded and played around with the issue tracker filters to make sure I wasn’t missing anything, but confirmed this is an issue instead.

Environment where the bug occurs…: ROW
Permalink: https://beta.waze.com/en-GB/editor?env=row&lat=35.04485&lon=33.38788&zoomLevel=19&venues=21889374.218828208.40818830
Browser name and version: Chrome 143.0.7499.41
Are you using scripts? Please detail which ones.: No scripts running.

5 Likes