Routing error in my cul-de-sac

Hello,

I would like to report an error regarding the dead-end street where I live.

Specifically, Rue des Sansons in Mormant (France 77720) is a dead-end, yet Waze tells users that Rue Charles de Gaulle can be reached that way.

As a result, many trucks pass through and damage my exterior walls when they turn around.

The dead-end is nevertheless signposted at the beginning of the street.

Thank you in advance for considering my request.

Regards

Hello,

As is all too often the case, Waze is once again being wrongly accused.
However, you just need to look in the editor to see that there is no connection between Rue des Samson and Rue Charles de Gaulle.
There is indeed a passage between the two, and in Waze it has been set as a pedestrian path with no connection on either side.

That being said, there is indeed a culprit. The culprit is Waze’s use of Google Maps.
Maps, on the other hand, does correctly link these two streets.

Now let’s get to the heart of the matter.
These two streets do not have house numbering set up in Waze, and when a Wazer wants to go to an address on Rue Charles de Gaulle, Waze will query Maps to ask where that specific number is located.

Let’s take the simplest example: 75bis Rue Charles de Gaulle.
It is located right in the middle of this pedestrian path.
Maps will provide a GPS position to Waze, and Waze will look for the segment closest to that address.
Unfortunately, 75bis is closer to the end of Rue des Sansons than to Charles de Gaulle.
Waze will therefore suggest going through the dead end.

And finally, what you’re interested in: how to solve this problem.

Actually, I’m going to tidy things up a bit by starting to add the house numbers near these two streets in Waze, so that Waze prioritizes its own information instead of just using data from Maps.
Waze has an advantage over Maps: entry points.
Each number I add in Waze is linked to its segment, so Waze will no longer route a Rue Charles de Gaulle address via Rue des Sansons.

At the same time, I’m going to remove the name of this pedestrian path, which isn’t attached to Rue des Sansons but to Charles de Gaulle.

Another issue also identified: Rue d’Andrezel

Some of its house numbers are closer to Rue des Sansons than to Rue d’Andrezel because they are located on a parking lane far from Rue d’Andrezel.
Adding the street numbers with their entry points will prevent any misrouting.

In conclusion, Waze, like any GPS, is a navigation aid, and like any navigation aid, it does not give permission to flout the rules of the road.
A vehicle goes down a one-way street; who is to blame? The GPS?

Furthermore, Waze does not have a profile for trucks.
It is not a GPS for trucks, so I hope the changes made will reduce the undue traffic on this street, but it will not stop a truck from going there if its professional GPS sends it there.
On the other hand, many delivery drivers do indeed use Waze even though their vehicle’s tonnage should encourage them to use a different one.

The effects of the changes should take effect during the next map update in about 48 hours, if all goes well.

Hello,

Thank you very much for taking my request into account.

Unfortunately, drivers no longer know how to read road signs and have their eyes glued to their GPS.

I am in no way blaming Waze, which is a wonderful tool that I also use personally.

Thanks again for your work.

Best regards,