Hi Waze Map Editors,
I’m the owner of Baeshake, and our cafe has recently relocated to a new location, approximately 5 minutes away from our previous location.
I have already created/updated our new location on Waze, and customers can navigate to it correctly.
However, our old Baeshake location is still appearing on Waze. The issue is that the old location was originally added by a customer/user, not by us, so I’m unable to remove or properly manage the listing myself.
This has been causing quite a lot of confusion. Customers are still being directed to our old location, and some of them assume that Baeshake has permanently closed when they arrive and no longer see us there.
Our business is still operating, we have only relocated to a new location nearby.
Could a Waze Map Editor please help us remove the old location, mark it as relocated, or redirect it to our new location, whichever is the correct procedure?
I can provide the old and new Waze locations, addresses, Google Maps listing, business social media, or any other proof required to verify the relocation.
Thank you so much for your help!
Our old location on waze : Baeshake Cafe
Address : 9g, jalan dagangan 11, pusat bandar bertam perdana, 13200 kepala batas, pulau pinang
our new location on waze : Baeshake korean cafe : Bertam
address : avenue, 14g jalan dagangan 17, pusat bandar bertam perdana, 13200 kepala batas, pulau pinang